can't cancel battleground matching

urumizawa Profile Options #1

1

So i noticed that my queue time was really long (almost 3 hours without a match) and decided to queue again but the cancel button doesn't seem to do anything which sometimes happen to me so i closed tera and logged again and... i was still queued though the elapsed time started from 0 and i can't cancel, can't join nothing
thanks in advance and i hope someone got an idea on what is happening and how to fix this
SingleBear Profile Options #2

1

Did today's maintenance clear your issue? Or are you still experiencing it?