Anyone else having issues with the Valkyon outfitters?

Keeev Profile Options #11

1

[quote name='Treeshark' at='02/05/2014, 10:53 PM']You will receive the item in Item-Claim. You can access Item Claim on any character or server, but please access it on the character/server you wish to use it on.

Please see http://support.enmasse.com/tera/how-do-i-claim-my-premium-services-and-purchased-promotional-items#How[/quote]

I see the situation has been solved, but I have no received my items yet. Is it ok to ask for a refund?
Aliila Profile Options #12

2

Eme-title Associate Producer
Aliila Lvl.60
Tempest Reach (PVE)
Castanic Priest
Keeev on 02/05/2014, 10:59 PM - view
I see the situation has been solved, but I have no received my items yet. Is it ok to ask for a refund?


Hi Keeev, I have send you a message, we'll take a look at your purchase.
Mr1ply Profile Options #13

2

5
Prime
Mrs.One.Ply Lvl.60
Mount Tyrannas (PVP65)
Elin Lancer
i cant buy EMP on the website. state and country are not select-able.
counterpoint Profile Options #14

2

Mr1ply on 02/06/2014, 08:41 AM - view
i cant buy EMP on the website. state and country are not select-able.

What OS and browser are you using?