Crash/Disconnection from accessing In-game Store: Valkyon Outfitters

RussetHelios Profile Options #1

2

Anyone experience weird crashes and disconnections from accessing In-game Store: Valkyon Outfitters?
Aliila Profile Options #2

2

Eme-title Associate Producer
Aliila Lvl.60
Tempest Reach (PVE)
Castanic Priest
Please try to switch channel and try the store again. We are still looking into what the issue is. It seems to happen to lower level characters more often than others. Switching channel seems to be solving the issue.

Update: Wait for a few minutes after logging in before trying to open the store may also decrease the chance of crashing.
Edited by: Aliila over 3 years ago
counterpoint Profile Options #3

2

Yeah, a number of people have this problem right now. Could be a load issue or a problem with some item. The web store seems to work fine, though.
Terakon Profile Options #4

2

-2
Hostile
Abbess.Feeva Lvl.65
Tempest Reach (PVE)
Human Sorcerer
Tried 3 different characters on same account, crashes on all of them. Relogging/closing launcher doesn't help, can't access store in-game atm, i guess only shopping from website for me.

Error code : 0008:0000
Edited by: Terakon over 3 years ago
onishinakuma Profile Options #5

2

0
Neutral
Money.Shawt Lvl.65
Celestial Hills - Roleplay (PVE)
Castanic Archer
yeah im having the exact same issue. trying to look at the price of that level up scroll if its there and boom. crash. restarted comp and restarted launcher but still crashing. same error code.
Aliila Profile Options #6

2

Eme-title Associate Producer
Aliila Lvl.60
Tempest Reach (PVE)
Castanic Priest
We are looking into the issue right now. Any additional information would be helpful, either reply here to send me a message. Information such as your character's name/server/level/race/class.

Thanks!
Lealith Profile Options #7

4

0
Neutral
Lealith Lvl.65
Mount Tyrannas (PVP65)
Elin Warrior
Gotta feel sorry for the cash shop being overwhelmed with views, purchases, et cetera right now.