Dear Moderators.

Aliasse Profile Options #1

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Aliasse Lvl.60
Mount Tyrannas (PVP)
Castanic Lancer
Please moderate the boards.



HiFi Profile Options #2

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This is a job for them, and as such they will not be here to moderate 24 hours a day. People do have to sleep sometimes. All the spam will be removed in the morning whenever a forum mod gets back on. For now, just mark the topics and/or ignore them.
Aliasse Profile Options #3

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Aliasse Lvl.60
Mount Tyrannas (PVP)
Castanic Lancer
HiFi on 06/18/2012, 01:27 AM - view
This is a job for them, and as such they will not be here to moderate 24 hours a day. People do have to sleep sometimes. All the spam will be removed in the morning whenever a forum mod gets back on. For now, just mark the topics and/or ignore them.


live support is open 24 hours a day.
Aliasse Profile Options #4

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Aliasse Lvl.60
Mount Tyrannas (PVP)
Castanic Lancer
https://tera-support.enmasse.com/app/chat/chat_launch
HK009 Profile Options #5

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Well when no one is really playing the game, is there a reason for them to care ?
sky565 Profile Options #6

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[Edit]
Edited by: VelikaNightWatch 11 months ago - Reason: Advertising.
HiFi Profile Options #7

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Alesiana on 06/18/2012, 01:29 AM - view
live support is open 24 hours a day.

Because people NEED problems fixed ASAP to be able to play the game. Having some spam topics pop up on the forum is not going to hinder anyone's gameplay.
HiFi Profile Options #8

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Oh, also... it's THEIR job, not THERE job.
Aliasse Profile Options #9

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Aliasse Lvl.60
Mount Tyrannas (PVP)
Castanic Lancer
HiFi on 06/18/2012, 01:35 AM - view
Alesiana on 06/18/2012, 01:29 AM
live support is open 24 hours a day.

Because people NEED problems fixed ASAP to be able to play the game. Having some spam topics pop up on the forum is not going to hinder anyone's gameplay.


Quit defending bad customer service and support. They state 24 Hours I expect 24 hours support. False claims can* be subjected to legal action.
HiFi Profile Options #10

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Their 24 hour customer service if for game and account support. Don't try to twist it's meaning around to suit your crusade.