EME's Terrible Theft policy

digitrevx Profile Options #71

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Catatonic on 07/05/2012, 07:23 AM - view
digitrevx on 07/05/2012, 07:21 AM
Maguscreed on 07/05/2012, 07:13 AM
digitrevx on 07/05/2012, 07:06 AM
Maguscreed on 07/05/2012, 07:02 AM
I've never known a game where they would fix a problem like this for you.
If the user in question had his account hacked and showed up to make a claim you could likely get the items returned.
If the user in question actually did this themselves. you were taken.
They aren't responsible for your bad choices.

I personally think all banks should be secured with a second in game password.
This would make account hacking far less profitable and hopefully slow it down a bit.


Log on to wow, aion, rift or l2. Tera your first mmo?


No exaggeration, I have played so many MMO's I can't remember the names of them all.
That's is the truth.
Never have I had a GM from any of them including wow reverse a mistake on my part.
They would resolve issues caused by game mechanics or hacking, but not caused by bad players.

I once heard a story about EVE where a guy joined a guild for nearly a year until they trusted him. He then stole some device that basically made in game money and went back to his old guild.

Nothing was done to return said item.

I would have to ask what games you have been playing where they will undo your screw ups....


Currently it is absurd they don't offer you any help considering how terrible their bank security options are and the fact they are literally letting someone hop off server for free. I guess it takes a few rage quits to prove the point. Its not like this game can't afford that right now.


While I agree that the guild controls options are [filtered]tier than [filtered], the functionality is there to stop people from getting into the bank.


Yes, unless they are a spy, or get hacked, or are twisted people. I mean its not like this hasn't happen in world history before. My problem is we can't shut off tabs to only GM's for example. This wouldn't have happen.
Catatonic Profile Options #72

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digitrevx on 07/05/2012, 07:28 AM - view
Catatonic on 07/05/2012, 07:23 AM
digitrevx on 07/05/2012, 07:21 AM
Maguscreed on 07/05/2012, 07:13 AM
digitrevx on 07/05/2012, 07:06 AM
Maguscreed on 07/05/2012, 07:02 AM
I've never known a game where they would fix a problem like this for you.
If the user in question had his account hacked and showed up to make a claim you could likely get the items returned.
If the user in question actually did this themselves. you were taken.
They aren't responsible for your bad choices.

I personally think all banks should be secured with a second in game password.
This would make account hacking far less profitable and hopefully slow it down a bit.


Log on to wow, aion, rift or l2. Tera your first mmo?


No exaggeration, I have played so many MMO's I can't remember the names of them all.
That's is the truth.
Never have I had a GM from any of them including wow reverse a mistake on my part.
They would resolve issues caused by game mechanics or hacking, but not caused by bad players.

I once heard a story about EVE where a guy joined a guild for nearly a year until they trusted him. He then stole some device that basically made in game money and went back to his old guild.

Nothing was done to return said item.

I would have to ask what games you have been playing where they will undo your screw ups....


Currently it is absurd they don't offer you any help considering how terrible their bank security options are and the fact they are literally letting someone hop off server for free. I guess it takes a few rage quits to prove the point. Its not like this game can't afford that right now.


While I agree that the guild controls options are [filtered]tier than [filtered], the functionality is there to stop people from getting into the bank.


Yes, unless they are a spy, or get hacked, or are twisted people. I mean its not like this hasn't happen in world history before. My problem is we can't shut off tabs to only GM's for example. This wouldn't have happen.


And that is where the limitations kick in, currently it is an all or nothing affair, and I agree it should be looked at. But expecting EME to fix that is like expecting to win the lottery, it could happen but those odds.
digitrevx Profile Options #73

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Maguscreed on 07/05/2012, 07:28 AM - view

Only two people can withdraw from my guild bank, the leader himself and his best friend our number 2 guy. Everyone else may deposit but not withdraw, if you can use something from the bank you have to contact one of those two to get it out for you.

It's a bit of a pain, but probably the best way to go.
Not too mention the vast majority of the guild bank contents are middle level items meant to help people level their alts...
Personally I would never put anything of real value in the guild bank to start with.


And what happens when one of the people holding this stuff leaves, or quits. How did that prevent anything. And when you get on here saying my best friend took my stuff everyone will troll you telling you how bad your judgment was LOL. This all makes a full circle and comes back to EME's [filtered] tools and policy.
Edited by: digitrevx 11 months ago
digitrevx Profile Options #74

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Catatonic on 07/05/2012, 07:30 AM - view


And that is where the limitations kick in, currently it is an all or nothing affair, and I agree it should be looked at. But expecting EME to fix that is like expecting to win the lottery, it could happen but those odds.


If this thread is a big enough pain in the [filtered] it will. I plan to go further with this btw.
Catatonic Profile Options #75

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digitrevx on 07/05/2012, 07:34 AM - view
Catatonic on 07/05/2012, 07:30 AM


And that is where the limitations kick in, currently it is an all or nothing affair, and I agree it should be looked at. But expecting EME to fix that is like expecting to win the lottery, it could happen but those odds.


If this thread is a big enough pain in the [filtered] it will. I plan to go further with this btw.


And I wish you the best of luck in your conquest.
rocdog Profile Options #76

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digitrevx on 07/05/2012, 07:34 AM - view
Catatonic on 07/05/2012, 07:30 AM


And that is where the limitations kick in, currently it is an all or nothing affair, and I agree it should be looked at. But expecting EME to fix that is like expecting to win the lottery, it could happen but those odds.


If this thread is a big enough pain in the [filtered] it will. I plan to go further with this btw.


Naw, this thread isn't a PITA for EME. It's a welcome distraction, and a chuckle for the community. There's not a lot of sympathy for you bozos.
Malchome Profile Options #77

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Strahley on 07/04/2012, 09:41 PM - view
Malchome on 07/04/2012, 09:31 PM
Well all I can say is that from this experience I can not and will not recommend this game or community to anyone until better tools are implemented, and eme actually has policies to help players when they have been scammed.


What do you suggest? Have EME replace all the items? Ban the person who didn't actually break any rules? Track down every item that by now has been sold/trade to other people, and delete them/reverse the transactions? They'd have to shut the servers down for at least a few hours to do that

Let's twist this into a real life scenario. I have a safe that only has two keys. I have one, and I'm going to give my friend one. I place $100 in it. A week later I go open it and the $100 is missing. I go file a police report and tell them "hey, i gave a friend a key to my safe and he took the money out of it, can you replace it for me?" Think they're going to do that? No, they're going to laugh me out of the station and suggest that I don't give access to other people. If I gave him permission to access my safe, he did nothing illegal by taking the money out of it


Actually since all an MMO is a DB with a fancy interface, then yes there should be audit logs somewhere that show the transaction.

IF EME is naive enough not to watch the MMO market for years and realize that this can be an issue then they utter fail.

EME did expect this sort of thing to happen and know that their tools are fail so just added a clause in the EULA or TOS to make it not their problem.

Which may be true however it is also really piss poor customer service, considering other MMOs in the market frown upon this type of behavior.

Since the person withdrew the stuff and then immediately transferred off server or transferred the items to another character and then deleted the criminal character that in and of itself would add weight to the complaint ticket.

Restoration of said item to the guild would be the minimum that EME should do. As well and work on getting better granularity into the banking security tools. At the very minimum to what WoW does, with withdrawal limits and tabular/rank access.
Maguscreed Profile Options #78

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digitrevx on 07/05/2012, 07:33 AM - view
Maguscreed on 07/05/2012, 07:28 AM

Only two people can withdraw from my guild bank, the leader himself and his best friend our number 2 guy. Everyone else may deposit but not withdraw, if you can use something from the bank you have to contact one of those two to get it out for you.

It's a bit of a pain, but probably the best way to go.
Not too mention the vast majority of the guild bank contents are middle level items meant to help people level their alts...
Personally I would never put anything of real value in the guild bank to start with.


And what happens when one of the people holding this stuff leaves, or quits. How did that prevent anything. And when you get on here saying my best friend took my stuff everyone will troll you telling you how bad your judgment was LOL. This all makes a full circle and comes back to EME's [filtered] tools and policy.


...read my last sentence.
Malchome Profile Options #79

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Maguscreed on 07/05/2012, 07:28 AM - view

Only two people can withdraw from my guild bank, the leader himself and his best friend our number 2 guy. Everyone else may deposit but not withdraw, if you can use something from the bank you have to contact one of those two to get it out for you.

It's a bit of a pain, but probably the best way to go.
Not too mention the vast majority of the guild bank contents are middle level items meant to help people level their alts...
Personally I would never put anything of real value in the guild bank to start with.


So in a guild of more than maybe 10 people that is a completely useless system due to how poorly designed the system is. The guild in question is very close to the 300 character limit with average of 4 characters per person which put the total # of people at around 100+, given the system there should be no guild bank in game and we just have a guild bank alt, it would be secure unless that 1 person that was the G-Bank was compromised, either hacking or morals.
digitrevx Profile Options #80

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Maguscreed on 07/05/2012, 08:01 AM - view
digitrevx on 07/05/2012, 07:33 AM
Maguscreed on 07/05/2012, 07:28 AM

Only two people can withdraw from my guild bank, the leader himself and his best friend our number 2 guy. Everyone else may deposit but not withdraw, if you can use something from the bank you have to contact one of those two to get it out for you.

It's a bit of a pain, but probably the best way to go.
Not too mention the vast majority of the guild bank contents are middle level items meant to help people level their alts...
Personally I would never put anything of real value in the guild bank to start with.


And what happens when one of the people holding this stuff leaves, or quits. How did that prevent anything. And when you get on here saying my best friend took my stuff everyone will troll you telling you how bad your judgment was LOL. This all makes a full circle and comes back to EME's [filtered] tools and policy.


...read my last sentence.


I did. I'm saying in either scenario if your friend has access to your bank or they store what should be in the bank in their own personal bank. They can still walk off with it. Currently EME will do nothing even though you got screwed and thats wrong too.
Edited by: digitrevx 11 months ago