EME's Terrible Theft policy

Malchome Profile Options #81

0

Welcome to Tera - where it is always the victim's fault.
Catatonic Profile Options #82

0

0
Neutral
Catatonic Lvl.60
Mount Tyrannas (PVP)
Castanic Priest
Malchome on 07/05/2012, 08:30 AM - view
Welcome to Tera - where it is always the victim's fault.


Just like a rape trial!
Fatwa Profile Options #83

0

0
Neutral
Qoute Lvl.1
Valley of Titans (PVP)
Popori Warrior
digitrevx on 07/04/2012, 07:41 PM - view
everyone on 07/04/2012, 07:36 PM
It is your fault both according to the ToS and in terms of overall fairness.

There are limits that GMs of any game can interfere with the actions of gamers without siding unfairly with a set of player versus others.

That said, Tera could do with more granular and useful guild options. But that is a very separate issue than the blame game.

EDIT:
In addition, you have just broken forum rules by posting communication content with staff as well as the thread title.


Fair enough I removed it. Had we known this would happen we would have done what we could to prevent it. But EME's support on this matter is terrible. The bank options for security are stone age and we can't prevent people from being hacked if they do. Or whatever happens.

HOW DO YOU CONFIRM THAT THAT PERSON WAS NOT HACKED
HOW DO YOU CONFIRM THAT THAT PERSON RAGE STOLE BECAUSE OF SOMETHING WE DID

WHEN WAS IT NOT EME's RESPONSIBILITY TO DEAL WITH MALICIOUS ACTS.
I thought eme didn't want gold farming I thought eme didn't want hackers. And here they are doing nothing. Its completely double standard.

As far as OUR fault. No absolutely not. I suppose you have never dealt with this in any other major mmo. EME's support is bogus.


On the contrary, EME didn't forget about the officer, your guild did. Your GM should have worked on his administrative skills.

Are their guild controls excellent? Nope.
Is there room to improve their guild controls? Yep.
Were their guild controls at fault for your guild losing items? Nope.
Cormack Profile Options #84

0

digitrevx on 07/04/2012, 07:28 PM - view
EME's terrible theft polocy

In the world of TERA apparently you can get away with these things. EME apparently believes this not their responsibility and its the fault of the guild leader that appointed him the access to the bank.


They are correct. If the Guild Leader is not able to be responsible for the actions of his guild members then he is not much of a leader at all and should step down from the position.

How is it EME's fault that your guild leader forgot to scrub the guy of his officer status or even remove him if he was inactive for a long period of time. Your Guild Leader gave him the access and privileges to the guild bank and so therefor you are allowing him to dip in as much as he feels. Just because its morally correct to throw in an item or some gold when you remove another one doesn't mean jack.

These are virtual items and what he has done is in no ways EME's fault. I'd have done the same to your gbank because you seem like a massive douche!
digitrevx Profile Options #85

0

Fatwa on 07/05/2012, 08:41 AM - view
digitrevx on 07/04/2012, 07:41 PM
everyone on 07/04/2012, 07:36 PM
It is your fault both according to the ToS and in terms of overall fairness.

There are limits that GMs of any game can interfere with the actions of gamers without siding unfairly with a set of player versus others.

That said, Tera could do with more granular and useful guild options. But that is a very separate issue than the blame game.

EDIT:
In addition, you have just broken forum rules by posting communication content with staff as well as the thread title.


Fair enough I removed it. Had we known this would happen we would have done what we could to prevent it. But EME's support on this matter is terrible. The bank options for security are stone age and we can't prevent people from being hacked if they do. Or whatever happens.

HOW DO YOU CONFIRM THAT THAT PERSON WAS NOT HACKED
HOW DO YOU CONFIRM THAT THAT PERSON RAGE STOLE BECAUSE OF SOMETHING WE DID

WHEN WAS IT NOT EME's RESPONSIBILITY TO DEAL WITH MALICIOUS ACTS.
I thought eme didn't want gold farming I thought eme didn't want hackers. And here they are doing nothing. Its completely double standard.

As far as OUR fault. No absolutely not. I suppose you have never dealt with this in any other major mmo. EME's support is bogus.


On the contrary, EME didn't forget about the officer, your guild did. Your GM should have worked on his administrative skills.

Are their guild controls excellent? Nope.
Is there room to improve their guild controls? Yep.
Were their guild controls at fault for your guild losing items? Nope.


Aha I got fatwas attention. Excellent.
Fortunately if they had more robust guild bank controls this "officer" wouldn't have had access to everything in the first place. If I want to allow a small amount of access I have to allow access to the whole thing. That is broken.

Considered the type of game this is crude tools are hard to work around when you need different ranks because you may not (fully) trust someone. This issue the player can not fix and not every situation makes it easy to deal with.

I feel like I have beaten the trust topic to death and people can easliy give you a false impression and that is not fair to you as a player that was lead to believe someone could be counted on.

And again he could have been hacked. And no level of judgement can prevent that which you nor I know at this point.
Edited by: digitrevx 11 months ago
Tonbbery Profile Options #86

0

digitrevx on 07/04/2012, 07:28 PM - view
EME's terrible theft polocy

SNIP



You give random people access to your guild bank, and then when you find it empty you cry theft? Way i see it you had what's coming to you. Learn your lesson and move on, your guils leader is at fault here, not EME. So stop trying to push your own incompetence on the plate of others. How do i run a guild bank? Only me the leader has withdraw right no one else, that way guess what? no theft can ever happen... You left your door open and came home to find the house empty, if i was EME i would not even bother listening.
digitrevx Profile Options #87

0

Cormack on 07/05/2012, 08:53 AM - view
digitrevx on 07/04/2012, 07:28 PM
EME's terrible theft polocy

In the world of TERA apparently you can get away with these things. EME apparently believes this not their responsibility and its the fault of the guild leader that appointed him the access to the bank.


They are correct. If the Guild Leader is not able to be responsible for the actions of his guild members then he is not much of a leader at all and should step down from the position.

How is it EME's fault that your guild leader forgot to scrub the guy of his officer status or even remove him if he was inactive for a long period of time. Your Guild Leader gave him the access and privileges to the guild bank and so therefor you are allowing him to dip in as much as he feels. Just because its morally correct to throw in an item or some gold when you remove another one doesn't mean jack.

These are virtual items and what he has done is in no ways EME's fault. I'd have done the same to your gbank because you seem like a massive douche!


As I explained earlier we changed GM and things are changing. Yes inactives were already being removed. There's more to the story as to why this thief was still a officer stemming from communication break down from inactive friends. That's not really your business but we did what any other guild would do and give people time to log in explain them selves and whats the status of who people are.
Edited by: digitrevx 11 months ago
digitrevx Profile Options #88

0

Tonbbery on 07/05/2012, 09:09 AM - view
digitrevx on 07/04/2012, 07:28 PM
EME's terrible theft polocy

SNIP



You give random people access to your guild bank, and then when you find it empty you cry theft? Way i see it you had what's coming to you. Learn your lesson and move on, your guils leader is at fault here, not EME. So stop trying to push your own incompetence on the plate of others. How do i run a guild bank? Only me the leader has withdraw right no one else, that way guess what? no theft can ever happen... You left your door open and came home to find the house empty, if i was EME i would not even bother listening.


Who said anything about random people? Did you read the thread?
Catatonic Profile Options #89

0

0
Neutral
Catatonic Lvl.60
Mount Tyrannas (PVP)
Castanic Priest
digitrevx on 07/05/2012, 09:10 AM - view
Cormack on 07/05/2012, 08:53 AM
digitrevx on 07/04/2012, 07:28 PM
EME's terrible theft polocy

In the world of TERA apparently you can get away with these things. EME apparently believes this not their responsibility and its the fault of the guild leader that appointed him the access to the bank.


They are correct. If the Guild Leader is not able to be responsible for the actions of his guild members then he is not much of a leader at all and should step down from the position.

How is it EME's fault that your guild leader forgot to scrub the guy of his officer status or even remove him if he was inactive for a long period of time. Your Guild Leader gave him the access and privileges to the guild bank and so therefor you are allowing him to dip in as much as he feels. Just because its morally correct to throw in an item or some gold when you remove another one doesn't mean jack.

These are virtual items and what he has done is in no ways EME's fault. I'd have done the same to your gbank because you seem like a massive douche!


As I explained earlier we changed GM and things are changing. Yes inactives were already being removed. There's more to the story as to why this guy was thief was still a officer stemming from communication break down from inactive friends. That's not really your business but we did what any other guild would do and give people time to log in explain them selves and whats the status of who people are.


When I ran a guild in WoW any people that fell into my guild inactive policy were placed in a special rank that had limited access, didn't matter what rank they were before. If they became inactive they had all permissions removed from them until they came back.
Tonbbery Profile Options #90

0

digitrevx on 07/05/2012, 09:12 AM - view

Who said anything about random people? Did you read the thread?


I stopped at "quick back story".... the long and short of it is still the same. Your leader has no idea how to lead, or eats the tomatoes with the roots. In my 8years of being a guild, linkshell leader. I never gave access to back withdraws, to any one. If someone needed something they would wait till i was on line and ask me and me alone. Not sub leader, not my brother, not anyone.