I guess support has given up or will reappear in due time. Has anyone facing this issue resolved this on their own? I've given up and will soon get my refund if it doesn't pan out by CBT2. I don't trust it will be fixed by launch. Does the TL.exe link they provide do anything for you guys?
Googling "Error: ffffffff" is quite an eye opener. Never seen so many different languages of people saying "What the f---!?"
Never heard of this error before. What happens? Does the launcher crash when you try to open it or something?
I believe that's the code for Fatal Exceptions. Something causing a bad crash. In which case I'd suggest you post things like system specs and details about what you were doing in support, if you haven't already.
I'm pretty sure its not an error indicating a bad crash. i was getting that error when i was unable to connect to the game servers/servers crashed.
My friend had this error.Only thing that worked was to make a partition on the hard drive and install Windows Vista PLUS I gave him my TL.exe and TERA.exe files(game would not run without MY files ,even on VISTA.On windows 7 it will STILL NOT RUN even with my files).If you want someone to send you TL and TERA exe files,message me i will give you my skype.