Event Elite Status

Geletron Profile Options #11

2

Eme-title Technical Producer
My team is looking into this problem now.
lunaferox Profile Options #12

1

Thank you geletron, for looking into this I know you all must be super busy with Ninja right around the corner! yall are amazing please keep up all the hard work!
Eldroth Profile Options #13

3

LOL "they made elite status RNG like the rest of this game"
Geletron Profile Options #14

2

Eme-title Technical Producer
I've checked the accounts of some of the people on this thread to verify that they still have Elite status in our account system. It looks like the problem is that one of the many account login servers is reporting some bad data. We are tracking down the bad server now.

If your Elite benefits are not showing up in game, log out, close your launcher and restart your game. You do not need to try to reinstall or repair your game. You will know if the launcher picked up your Elite Status properly if you are missing the "Upgrade to Elite today" advertisement in the upper right corner of the launcher.
Concepcion30 Profile Options #15

2

2
Friendly
Seamone Lvl.65
Tempest Reach (PVE)
Human Lancer
Geletron on 05/02/2016, 11:22 AM - view
You will know if the launcher picked up your Elite Status properly if you are missing the "Upgrade to Elite today" advertisement in the upper right corner of the launcher.


I thought the same, but I logged in once and that ad was not on my launcher but my elite bar was still missing in game.
lunaferox Profile Options #16

1

Thanks Geretron! I will try relogging again this evening and let you know if it works this time.
lunaferox Profile Options #17

1

Thanks Geretron it worked well after relogging for the third time, I guess it was just taking a minute to process. Also the elite advertisement does not show, even if your in game elite perks have been removed :3 But thank you so much for your help and I hope others find this forum useful.
Derpty Profile Options #18

1

"free" from gifts, just how sheepish can ppl be -.-
SaphirKanzaki Profile Options #19

2

5
Prime
Andunye.D.Anastasis Lvl.65
Celestial Hills - Roleplay (PVE)
High Elf Priest
Same here. Can confirm that completely relogging (closing launcher) did bring the Elite status back.

Of course I've checked my Elite status on the website and it says "active".