Kalopsia
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#351
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I think it's cute that people take time to complain about people complaining. Paradox achieved.
Imij
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#352
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*deleted*
Edited by: Imij
about 1 year ago
ohjbird3
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#353
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At this rate I might as well just wait until I pick up the game tomorrow, haha.
warss
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#354
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Minea on 04/30/2012, 04:23 PM - view
take the servers down and leave them down till all the dam issues are fixed. You all should have tested this crap between CBT 4 and CBT 5. Shouldn't be having these issues during headstart.
We are trying our best to help everyone as quickly as we can. Obviously we want the permanent fix for everyone but while we are working on that we've started to help in any way we can. We understand it's frustrating and thank you for your patience.
take the servers down and leave them down till all the dam issues are fixed. You all should have tested this crap between CBT 4 and CBT 5. Shouldn't be having these issues during headstart.
Arusia
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#355
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4 hour support queue. hurrah.
ArshesNei
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#356
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So we each have to put in a ticket or wait for live chat to get fixed?
Kalopsia
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#357
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ArshesNei on 04/30/2012, 04:30 PM - view
Do both, just in case you get tired of the chat queue.
So we each have to put in a ticket or wait for live chat to get fixed?
Do both, just in case you get tired of the chat queue.
AppleCreamTart
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#358
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I was having the same issue about the expired subscription, and I had preordered the Standard Edition at GameStop. I was waiting in the queue when I just decided to do this.
I went into my account page and selecting the "Grace Period for Preorder Users" link to the right. This link didn't work for me before, basically saying I didn't have an eligible account. But now it works for me.
I selected "TERA" and then hit submit, and it said "Complete." My subscription now changed to "until May 3rd." I'm able to launch the game now.
Hope this helps anyone else. If not, then... sorry.
I went into my account page and selecting the "Grace Period for Preorder Users" link to the right. This link didn't work for me before, basically saying I didn't have an eligible account. But now it works for me.
I selected "TERA" and then hit submit, and it said "Complete." My subscription now changed to "until May 3rd." I'm able to launch the game now.
Hope this helps anyone else. If not, then... sorry.
YunaArachnaea
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#359
0
ArshesNei on 04/30/2012, 04:30 PM - view
Do both.
So we each have to put in a ticket or wait for live chat to get fixed?
Do both.
Krogger
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#360
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YunaArachnaea on 04/30/2012, 04:27 PM - view
sent a ticket in 2hrs ago no answer ..... D:
Krogger on 04/30/2012, 04:25 PMMinea on 04/30/2012, 04:23 PMis it being solved from ppl sending in tickets also or live chat is the only way?We are trying our best to help everyone as quickly as we can. Obviously we want the permanent fix for everyone but while we are working on that we've started to help in any way we can. We understand it's frustrating and thank you for your patience.
Tickets too.
sent a ticket in 2hrs ago no answer ..... D: