So... has anyone been able to get this resolved via ticket or live chat? I purchased a downloadable copy + 3mo sub and then had it expired this morning. Currently 199 in the chat queue but wondering if an agent is just gonna say "sorry, we're trying to fix it ASAP!"

No, I haven't been able to get this resolved. If one more person tells me I need to talk to support I'm going to lose my mind. I've queued THREE times because it appears as though some people are actually being helped that way and everything I've seen from EME says to contact support. And EVERY TIME I am told there is nothing they can do. I guess I'm not one of the lucky ones.

so my account just expired and i didnt get the 30 days free just 1 day like everyone else >< and like everyone said they are having problems so im expecting once this is fix we get our free 30 days? or do i have to set up a credit card info first to get the 30 days free?

Actually I want the 30 days I PAID for. Since when was there a free 30 day option? Pretty sure we all had to drop at least $50 for the game.
Just because we haven't yet set up our renewal method for when the limited amount of game time that comes with paying for the game runs out, doesn't mean that we can't get that time.

The whole purpose of the golden whatever skins is to try and persuade us to part with some more cash before we've seen if there's really going to be any desire to continue after we've all been at cap for a bit.

Hopefully it's fixed very soon, it's already an act of congress to squeeze some time in when I can given that I usually have a half an hour wait each time I log in to play.