Free 30 Days!

shimz Profile Options #11

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Bleh
Edited by: shimz about 1 year ago - Reason: Not worth the fuss and uninstalling game.
Widgin Profile Options #12

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Good thing too. Actually going through all this hard back-breaking work getting the game running would have only subjected you to going through all those long hours of time to level up to 60 and all that; it would have been a nightmare for you.
chrono01 Profile Options #13

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Anhkrehg on 05/04/2012, 02:47 PM - view
Same here, I am also from Canada. Not sure if that has anything to do with it or not but I know I have funds and when my fiancee purchased her game through enmasse and set up her subscription it went through fine.


I resolved the issue. I attempted to set up the subscription using PayPal as my option, and the order went through. My Account now correctly shows the 30 free days you get upon purchasing the game. I assume after that my chosen three-month subscription will come into effect.

You might want to give PayPal a try [if you have the means to do so]. I wish you the best of luck!
Anhkrehg Profile Options #14

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chrono01 on 05/04/2012, 04:26 PM - view
Anhkrehg on 05/04/2012, 02:47 PM
Same here, I am also from Canada. Not sure if that has anything to do with it or not but I know I have funds and when my fiancee purchased her game through enmasse and set up her subscription it went through fine.


I resolved the issue. I attempted to set up the subscription using PayPal as my option, and the order went through. My Account now correctly shows the 30 free days you get upon purchasing the game. I assume after that my chosen three-month subscription will come into effect.

You might want to give PayPal a try [if you have the means to do so]. I wish you the best of luck!

Bah, I do not have a paypal account but thanks for the heads up!
chrono01 Profile Options #15

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Anhkrehg on 05/04/2012, 04:39 PM - view
Bah, I do not have a paypal account but thanks for the heads up!


I'm sorry to hear that. :(

I seriously hope things get resolved for you and quickly. Since I was in the same situation you are, I understand completely how frustrating it is. Hang in there!
Cheri Profile Options #16

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The error thousands are getting it is not fixed. We have purchased the Collector's edition of Tera, We all were able to get our Lion mount when we entered the code. It says on account that we have the collector's edition on our account but under subscription it says expired. When as you can see from this link from you shop site http://store.enmasse.com/store/tera/DisplayHomePage The collectors edition comes with a free 30 days. However none of us have been allowed our 30 days free and we cannot log in. I am very frustrated because we did headstart and preorder and to get headstart and we lost our headstart from those who did not preorder because they can log on and we cannot because of this error :/
Cheri Profile Options #17

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The error thousands are getting it is not fixed. We have purchased the Collector's edition of Tera, We all were able to get our Lion mount when we entered the code. It says on account that we have the collector's edition on our account but under subscription it says expired. When as you can see from this link from you shop site http://store.enmasse.com/store/tera/DisplayHomePage The collectors edition comes with a free 30 days. However none of us have been allowed our 30 days free and we cannot log in. I am very frustrated because we did headstart and preorder and to get headstart and we lost our headstart from those who did not preorder because they can log on and we cannot because of this error :/