GM or CM of TERA>please HELP*

SkyDaSlayer Profile Options #1

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I paid over $100+ for Physical Tera Collector's Edition about a week ago, And I was part of OBT/HS. Please do whatever it take so my account can log in & participate the launch of Tera.

I couldn't log in due to the error/or bug called *Expired Subscription*. I have heard many SUBSCRIBED players are effect by this bug. PLEASE do your best to solve the issue ASAP.
I've waited 25 hrs, but still I couldn't access Tera.

PLEASE HELP

thank you very much!
Scythes Profile Options #2

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You made a post about this already. They're already aware of the issue.
SkyDaSlayer Profile Options #3

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Scythes on 05/01/2012, 12:28 AM - view
You made a post about this already. They're already aware of the issue.


m not stoping until I heard from the GM or whoever....I have the right to QQ because I haven't received any [filtered] reply from them

I have every right to be pissed off

& IM NOT TROLliNG!
Genobee Profile Options #4

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SkyDaSlayer on 05/01/2012, 12:30 AM - view
Scythes on 05/01/2012, 12:28 AM
You made a post about this already. They're already aware of the issue.


m not stoping until I heard from the GM or whoever....I have the right to QQ because I haven't received any [filtered] reply from them

I have every right to be pissed off

& IM NOT TROLliNG!


Yes. You are.

Submit a ticket to support and stop moaning about a problem they will gladly fix for you - if you took the couple of minutes it'd take to send EME an e-mail. Then just sit back and wait for them to fix it. I'm sure they'll take care of it pretty damned quickly based on how they've handled the other pre-launch woes.
SpooN04 Profile Options #5

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Genobee on 05/01/2012, 12:45 AM - view
SkyDaSlayer on 05/01/2012, 12:30 AM
Scythes on 05/01/2012, 12:28 AM
You made a post about this already. They're already aware of the issue.


m not stoping until I heard from the GM or whoever....I have the right to QQ because I haven't received any [filtered] reply from them

I have every right to be pissed off

& IM NOT TROLliNG!


Yes. You are.

Submit a ticket to support and stop moaning about a problem they will gladly fix for you - if you took the couple of minutes it'd take to send EME an e-mail. Then just sit back and wait for them to fix it. I'm sure they'll take care of it pretty damned quickly based on how they've handled the other pre-launch woes.


I've been "sitting back" waiting for almost 12 hours. I agree that OP making ANOTHER thread isn't going to help anything.
However I also agree with his frustration... I am guilty of making a similar thread :(
SkyDaSlayer Profile Options #6

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Genobee on 05/01/2012, 12:45 AM - view
SkyDaSlayer on 05/01/2012, 12:30 AM
Scythes on 05/01/2012, 12:28 AM
You made a post about this already. They're already aware of the issue.


m not stoping until I heard from the GM or whoever....I have the right to QQ because I haven't received any [filtered] reply from them

I have every right to be pissed off

& IM NOT TROLliNG!


Yes. You are.

Submit a ticket to support and stop moaning about a problem they will gladly fix for you - if you took the couple of minutes it'd take to send EME an e-mail. Then just sit back and wait for them to fix it. I'm sure they'll take care of it pretty damned quickly based on how they've handled the other pre-launch woes.


ya kidding right? i've been waiting for 27 hours & 49 mins. NO FAKWN HELP from EN MASSE

i tried every fawken possible solution man

im very pissed off atm
VelikaNightWatch Profile Options #7

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We're closing this thread now.