Having an Issue with Getting Into TERA?

Suijinn Profile Options #91

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O.k. Lets do the math

1. This isn't the first game (mmo) this complany has made, nor is it the first mmo ever so they should have experience on these issues and how to fix them fast or avoid them all together.

2. ENMASSE has specific workers who deal with forums and answering question (technically they no nthing of the real issue, they just answer questions to give us a feeling of reliefe as if something is being done.

3. They have your money so technically they could care less how long it takes because they know that we have to wait and will wait no matter what. (because we paid for the game).

4. ffff.ffff simply means that players are all trying to get in the game at the same time, A game that did not prepare for the vast amount of players, therfor Error. (Something Enmasse should have prepared for.

5. I would suggest to those who can't get in the game to find something to do for the day, maybe go see a movie or something. They won't have this issue fixed until late tonight or tomorrow evening, keep in mind the only work 8 hours shifts, they will easilly give ou the "We are working as hard as we can" (Generated statement) until then.

6. There are ways around this issue as most have done, such as using other patches to fix the issue

7. Forgive me for any spelling/grammar errors. (I am currently at work, just giving a simple explanation to those wondering what is going on
Evamaya Profile Options #92

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Minea on 04/19/2012, 02:54 PM - view
We have pushed out our solution for the Error: ffff:ffff Fatal Client Exception. Give it a few minutes then try closing the launcher completely and restarting it, please! And let us know if the issue hasn't been resolved in 10-15 minutes.


Thanks for the update!
I've been constantly restarting the launcher, nothing new yet :\
GilCore Profile Options #93

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Can't fully patch it. I'm getting a "source file checksum error". I assume the only option I have is to fully repatch the game?
DangerousDesire Profile Options #94

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can't even get the patcher started here
Glasman Profile Options #95

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Crosbie on 04/19/2012, 02:56 PM - view
So glad that we all paid for the character reservation and headstart that we're not going to get to use (it's already 11pm here), thanks.


i know right? paying for a service we dont receive....better be something more than a "sorry" after all this.
Crosbie Profile Options #96

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What a joke this turned out to be. Hope they have something [filtered] huge planned to compensate for the people who're being [filtered] over by this. It's still early in America, but for the Euros who chose to play NA to be with friends, it is currently 11pm already.

So, what a waste of that "extra day."
Evamaya Profile Options #97

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Crosbie on 04/19/2012, 03:00 PM
What a joke this turned out to be. Hope they have something [filtered] huge planned to compensate for the people who're being [filtered] over by this. It's still early in America, but for the Euros who chose to play NA to be with friends, it is currently 11pm already.

So, what a waste of that "extra day."

11pm for some countries, most of others is 12am...

But...

Guys c'mon stop complaining, it's not gonna lead you anywhere :\ it's a bump on the road... sh!t happens...
Edited by: Evamaya about 1 year ago
Crosbie Profile Options #98

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It's a bump on the road if it's currently between 3-6 pm for you, it's the entire extra day wasted if it's currently 11pm and you have a job.

You can't expect people not to complain about paying for something they don't receive. You pay for something, you expect to receive it. Defacto.
Evamaya Profile Options #99

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Crosbie on 04/19/2012, 03:02 PM - view
It's a bump on the road if it's currently between 3-6 pm for you, it's the entire extra day wasted if it's currently 11pm and you have a job.

You can't expect people not to complain about paying for something they don't receive. You pay for something, you expect to receive it. Defacto.


Of course, i'm not saying otherwise. But complaints are alllll over the forum already, everyone knows how crappy this is, everyone already repeated at least 100 times what you guys are saying.. i'm just saying its not gonna lead anywhere.. all we can do is try to cooperate with the moderators here, give them info about current status and keep trying and waiting for them to fix because at least they are working on it..
Isnt it more useful to try to help?
Galaphile Profile Options #100

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Still not working for me, it's been 15mins from the fix

Northern Ireland