HeadStart and Queues

Thecalculus Profile Options #41

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Make the transfers available NOW, not 4 days after another huge surge occurs... Let us even out the servers RIGHT NOW and this problem will be chopped in half.

It's obvious that there wont be a queue issue after the first week, but there are certainly enough people to create a healthy population on 3 pvp servers. Let us even them out now. Allow people to move around freely for a few days.

Chyna Profile Options #42

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Shell Lvl.33
Mount Tyrannas (PVP)
Castanic Priest
Minea on 04/28/2012, 05:58 PM - view
We understand that waiting in queue is frustrating (trust us, some of us have been playing on VoT from CBT's) but some in this thread need to be civil in your forum posts. Refer to the official TERA forum rules please.

And the buddy code redeemers are a small fraction of the current population. As mentioned, we are trying our best to create a healthy and long lasting server communities and we are monitoring the servers in real time to make the decision.


The only difference between last OB and now is the 3 buddy codes so to say it is a small fraction of the problem is ummmmmmmm

I hope you end up with players who are actually going to be loyal enough to sit around queueing for around 12 hours of a 24 hour day to continue playing. The mismanagement of this is not encouraging me to consider the game as a viable option.
Yanoflies Profile Options #43

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A couple of questions:

1. Transfers: what happens to duplicate names? [nevermind found this]
2. (to the Aussie community): will we still be on VoT?
Edited by: Yanoflies about 1 year ago
NikkiSixx Profile Options #44

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What really rubs me raw is that I PAID to play and I have to wait over an hour to get in? You really expect an entire guild to want to transfer already? You really need a better solution. This an NCSoft all over again. People quit because of crap like this.
Chyna Profile Options #45

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Shell Lvl.33
Mount Tyrannas (PVP)
Castanic Priest
NikkiSixx on 04/28/2012, 06:19 PM - view
What really rubs me raw is that I PAID to play and I have to wait over an hour to get in? You really expect an entire guild to want to transfer already? You really need a better solution. This an NCSoft all over again. People quit because of crap like this.


mmmhh Been waiting 1 hour 30 minutes and still not half way through the queue.
Champloo Profile Options #46

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Anduras on 04/28/2012, 05:20 PM - view
I don't even care about the queues and I play on VoT and waited over an hour and a half today....but the thing that pisses me off is when I get DC'd because of a game crash or some connection hiccup and get thrown into the back of the queue after I already waited in that queue. There should be some sort of 5 minute grace period you have if you get DC'd to get back in without having to wait in the queue. Alot of other MMO's have this and I think Tera would benefit greatly from it on the customer experience aspect.


This! Between the login servers being hosed this morning and 2 hour queues on VoT, I've gotten to play maybe an hours of my "head start" this weekend. Nice to know the hojillian people playing for FREE with their buddy codes are clogging up the damn servers while paying customers get screwed out of one of the supposed perks for ordering early.
NikkiSixx Profile Options #47

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Chyna on 04/28/2012, 06:21 PM - view
NikkiSixx on 04/28/2012, 06:19 PM
What really rubs me raw is that I PAID to play and I have to wait over an hour to get in? You really expect an entire guild to want to transfer already? You really need a better solution. This an NCSoft all over again. People quit because of crap like this.


mmmhh Been waiting 1 hour 30 minutes and still not half way through the queue.


People won't tolerate this for long. Free server transfers or not.
FoxyVixen Profile Options #48

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What I don't understand is that once other people join in when the game launches and you have more players, how is this an acceptable business model to say "Well, deal with it, it's to be expected."

It's just surprising for me with how fantastic En Masse has been with their support and how wonderful their PR and everything else that this would be their stance. It doesn't fit or compute.
NikkiSixx Profile Options #49

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Champloo on 04/28/2012, 06:22 PM - view


This! Between the login servers being hosed this morning and 2 hour queues on VoT, I've gotten to play maybe an hours of my "head start" this weekend. Nice to know the hojillian people playing for FREE with their buddy codes are clogging up the damn servers while paying customers get screwed out of one of the supposed perks for ordering early.



+1 That's right this is supposed to be a pre paid perk. I was hoping all the free loaders would be filtered out by now since it was head start. I didn't need to buy it early I should have used a buddy code!
Bonjo Profile Options #50

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I truly love this game, it bring a new aspect to a world that is MMORPG. I have confidence in EME in what ever they do. You all do have to realize some things just can't be predicted the way they turn out. Every game will have its hiccups.