BLAH BLAH BLAH so you're not even really going to address the problem?
Great job on the solution list. Great delivery of customer service to your client base.
LOL at the rage over what i said agreeing with Mystryl. they started with what? 7 pve servers... and they're saying "we have seen how too many servers adversely effects the game" hahaha... pve servers are dead in comparison to pvp. make 6 pvp servers, 3 pve and 1 RP. or just even it out with 5/4/1 (rp obviously not needing more). Theres no sense in arguing over it. And i'm not saying to have 20 servers to accomadate people... Just balance what types of servers there are. But obviously people cant accept constructive criticism in this community. Off to a great start :) my statements here are done.
We at enmasee are actually sitting in our offices, waiting in QUEUE WITH YOU. We feel your pain!
We're not working on improving the situation or resolution planning, we're just [filtered] queuing.
Turning on extra servers evidently is too complicated. Adding extra PVP servers is too complicated. Delivering promised features is too complicated.
I know beyond a shadow of a doubt that there is more that EME can do about this problem. Their just not doing it.
I played another Korean game called Silkroad Online. They had the same problem on all of their servers too. What did they do about it?? Nothing. I dont expect much from this game either.
I'll be honest, come May 1st if I'm still waiting more than 20 minutes to log in to a P2P game (currently waiting in what started as a 100+ minute one) then En Masse better figure out something quick. Also why would you allow more people onto VoT if it was already this full? It's like you're purposely trying to keep the servers uneven in terms of population and traffic. The very least you could do at the moment is remove the 60 minute cap on the bonus exp so we actually get what we waited for. Like right now as I type this I'm at the 60 minute exp cap but expected to wait another 70 minutes or so with no kind of reward? I'm loving this game so far but if this is going to be a regular thing (even on weekends) then you're going to lose a lot of customers. I think En Masse realizes that letting more people in VoT was a mistake, and this is their answer to it (the free character transfers) but I'm not convinced it will be enough. I also agree with the people who bring up the d/cing issue, it's like we're being penalized for disconnecting which happens to even people with the best connections.