@ fatwa yes I have checked the item claim in game, both tabs on different toons as well.
@ Chunky Im switching names between Characters I already have. Plus isnt there a 7 day wait or something when you switch servers? If Im annoyed at having to wait 4 hours to get the stupid scroll do you really think I want to wait 7+ days for my name switch?
Still no scroll, Im going with billing server must be delayed or at least Im betting thats the excuse Im going to get to from live support.
While you're at it, change your name to Submit.A.Ticket
What part of I am going to talk to live support in an hour do you not understand? The same people who do the live support are the same ones who answer the tickets and if they feel there needs to be a ticket created then they will do it then during the support chat. If its something that live support cant handle and that will require an additional ticket the 4 hour difference in waiting for live support to do the ticket for me isnt going to make any difference. Plus they get kinda huffy when you do a ticket and then contact live support cause it creates 2 tickets. Trust me I been there before with them....
Im not mad at you at all. Am I bored? yes. Annoyed with EME? yep. Wondering your level of reading comprehension? I was. hence asking which part you dont understand. Now I realize your just a troll, and Im bored, so lets troll :)
Or you could submit a ticket for me, that way you wont be so upset about me not submitting a ticket and a ticket gets submitted.. win win