I'm a paying customer.

Katosu Profile Options #11

0
0
Neutral
Aelus on 04/29/2012, 12:14 AM - view
@ Katosu

Again, why should someone who has not paid be prioritized over me? I am a paying customer as the OP said... they have contributed nothing to En Masse. And yeah I was at SWTOR at launch, I know how it went. At the same time, it was not nearly as bad as this (thankfully I did not roll on VoT in open beta before pre-ordering) in which your paid customers have to wait 2-3 hours to login?

Oh and I realize they have this server transfer come Monday,but that's not going to fix anything. All you'll successfully do is make it so every server will have 1-2 hour queues (PVP ones). And I said above I was speculating, I didnt say for hardcore facts it was so. Still, do you believe the ratio of pre-order customers is higher than buddy passes?

@ Abitwindy

They are indeed all over forums. I was on MMORPG today and saw people just pasting away their 3 codes which means for that 1 person he brought 3 people with him who didn't pay. Something many above won't acknowledge.


@bolded: YES.

If I have to choose one thing to pick from that, it would be the bolded, but I'll go through one at a time.

The real problem is you're assuming that ANYONE and EVERYONE who gets a buddy pass code instantly rolls on a PVP server. But let's go by your logic and create false statistics - let's say for every 3 codes out there, 2 people roll PVE and 1 person rolls PVP. Still not a signifigant impact on your server / game. Or heck, I could be biased like you and just say let's assume all 3 roll on PVE and none roll PVP. That means magically there's no impact on your PVP server!

You can see how absurd this self-destructive logic is. It doesn't work, because we don't have any solid numbers. We can argue until we're blue in the face, neither of us have facts backing us. I've at least conceded that they should have kept Early Access to Pre-Orders only. That's a Pre-Order incentive, so I don't understand why they let everyone and their grandmother in. From a business standpoint, maybe they're pushing for more preorders / purchases by offering this olive branch.


EDIT: First 'PV' was accidentally -E, fixed to -P.
Edited by: Katosu about 1 year ago - Reason: incorrect abbreviation, given in comment at bottom.
Aelus Profile Options #12

0
0
Neutral
Katosu on 04/29/2012, 12:19 AM - view
Aelus on 04/29/2012, 12:14 AM
@ Katosu

Again, why should someone who has not paid be prioritized over me? I am a paying customer as the OP said... they have contributed nothing to En Masse. And yeah I was at SWTOR at launch, I know how it went. At the same time, it was not nearly as bad as this (thankfully I did not roll on VoT in open beta before pre-ordering) in which your paid customers have to wait 2-3 hours to login?

Oh and I realize they have this server transfer come Monday,but that's not going to fix anything. All you'll successfully do is make it so every server will have 1-2 hour queues (PVP ones). And I said above I was speculating, I didnt say for hardcore facts it was so. Still, do you believe the ratio of pre-order customers is higher than buddy passes?

@ Abitwindy

They are indeed all over forums. I was on MMORPG today and saw people just pasting away their 3 codes which means for that 1 person he brought 3 people with him who didn't pay. Something many above won't acknowledge.


@bolded: YES.

If I have to choose one thing to pick from that, it would be the bolded, but I'll go through one at a time.

The real problem is you're assuming that ANYONE and EVERYONE who gets a buddy pass code instantly rolls on a PVP server. But let's go by your logic and create false statistics - let's say for every 3 codes out there, 2 people roll PVE and 1 person rolls PVP. Still not a signifigant impact on your server / game. Or heck, I could be biased like you and just say let's assume all 3 roll on PVE and none roll PVP. That means magically there's no impact on your PVP server!

You can see how absurd this self-destructive logic is. It doesn't work, because we don't have any solid numbers. We can argue until we're blue in the face, neither of us have facts backing us. I've at least conceded that they should have kept Early Access to Pre-Orders only. That's a Pre-Order incentive, so I don't understand why they let everyone and their grandmother in. From a business standpoint, maybe they're pushing for more preorders / purchases by offering this olive branch.


EDIT: First 'PV' was accidentally -E, fixed to -P.


Indeed I do not have the statistics to back up my accusations, sure. However we can use basic logic to make an inference. As I said I still believe the ratio of buddy passes versus pre-order customer is beyond doubled. And do you believe for a second that a majority of the PVP server hold up is not from buddy keys?

But I can agree, I would of preferred it to be pre-orders only... as that's what I paid for. I didn't pay to participate in yet another open beta. Many others and myself paid to get a early head start that most are being denied due to a poor move on En Masse's part.
Katosu Profile Options #13

0
0
Neutral
Aelus on 04/29/2012, 12:25 AM - view

Indeed I do not have the statistics to back up my accusations, sure. However we can use basic logic to make an inference. As I said I still believe the ratio of buddy passes versus pre-order customer is beyond doubled. And do you believe for a second that a majority of the PVP server hold up is not from buddy keys?

But I can agree, I would of preferred it to be pre-orders only... as that's what I paid for. I didn't pay to participate in yet another open beta. Many others and myself paid to get a early head start that most are being denied due to a poor move on En Masse's part.


Honestly, I do believe that Pre-Orders easily outnumber the number of Buddy Passes. Or rather, perhaps I believe that people will fall in love with the game as they play on their Buddy Pass, and will purchase it. The number that ultimately pre-orders will easily overwhealm the number of people coming in on buddy passes.

If you want to talk inferences, then let's look at this: There are 10 servers. Most people will roll with friends, and we're ignoring biases here so we'll say that each person goes to a different server. That means even if 3 people posted their codes online, the even distribution winds up putting that as 1 person per server (with 1 server spared the person.)

This is why I believe the que is not caused by Buddy Codes. There are too many variables.
LizLisa Profile Options #14

0
0
Neutral
lawl, this isn't wow bro, it's not going to have 100 servers for you at launch.

This game is for the hardcore mmo fans, and if you are going to qq just about alittle bit of delay in leveling, then you should quit while you're ahead.
Keiichi81 Profile Options #15

0
0
Neutral
While I agree that a 2-3 hour queue sucks and I was a little off-put that my "pre-order bonus" was just being handed out to people who hadn't paid a dime, this will likely turn out to be a smart move for En Masse in the end.

I've seen dozens of people on message boards and in-game stating that they were given a buddy code to try the game out and ended up purchasing the game because of it. That translates into a larger retail population. Larger population translates into more exposure and more word-of-mouth which translates into EVEN MORE purchases which translates into a much more successful MMO.

And, honestly, if you're trying to blame the entirety of the queue times on buddy pass players, I think you're being more than a little ignorant. Even without the buddy passes, there'd probably still be 1.5-2 hour queues instead of 2-3 hour queues. Big whoop. At most one extra hour of waiting for you vs. thousands of extra subscriptions ensuring a successful run for TERA is a pretty fair trade imo. And it's not like the server congestion won't be sorted out in a few days. Until then, roll a PvE character and enjoy the game...
Edited by: Keiichi81 about 1 year ago
batschauer Profile Options #16

0
0
Neutral
There are enough servers for now, just there aren't enough pvp servers. I doubt that the pvp servers queue is being caused by the budy codes becase i doubt that someone who wanna test the game would want to wait in a queue for 3 hours. EME alredy announced that they will offer free server transfer at april 30, they will probably open some new pvp servers also, so i think this will solve the problem.
missymiss Profile Options #17

0
0
Neutral
It's TERA... it's been discussed and waited on for a long time. It's HEADSTART launch. It is not the first game to experience this same horrendous queue (DCUO experienced the same at launch and it's a pretty recent game, mind you trials weren't out yet and it was a solid $50.00 just for the game alone).

TBH, I have no interest in logging within 5 minutes and waiting for the people I gave the keys to so the could play with me wait 1hr. There's been an absurd number of people trying to log on and I believe the incentive they placed and the quick announcement of character transfer, as well as the prompt response to reset the servers early in the day (that were also promptly back up) really rings positives for ENMASSE in my book.

I had to wait a long time to log in, got gifts for every ten minutes of waiting time (most companies would at most just give some random x number of marks for everyone registered the day after, whether they logged or not), and was well attended, answered, and assisted by their 24hr customer service.

Granted they should have foreseen that pvp servers would be packed just by judging from the population level of each server during beta (all PVEs were always "low" throughout the day) and either converted more servers into pvp or made additional pvp servers (more than just one...), everything else has been handled quite well by me and I'm surely staying.

As pointed out, a lot of people did not give out the keys (I know a large number of them); some using the buddy codes and not really all thrilled about the game (just trying it out for the sake of the friend playing) simply ragequit at the queue. If paying customers turn out to be the majority, would not surprise me. Not saying that is the case because it's all assumptions and hypothesis on the ratio of paid/trial customers, but I have faith ENMASS will come with a solution for this that will enable their customers (both current and potential) to play the game.

Finally, just because some people paste codes all over the internet, doesn't mean all who bought the game do it. I've seen such codes and a significant number of them are the same.
Edited by: missymiss about 1 year ago
missymiss Profile Options #18

0
0
Neutral
batschauer on 04/29/2012, 12:41 AM - view
I doubt that the pvp servers queue is being caused by the budy codes


PvP servers already showed a High population count during beta. PVE servers never even reached Medium.

Unless the people logging in with the codes just got it off MMO forums, they are most likely to log in the server of the friend who provided them the buddy code. Statistically, that will be the PVP server (see previous paragraph).
VolcanPolkano Profile Options #19

0
0
Neutral
Katosu on 04/28/2012, 11:58 PM - view
I'm a paying customer.




Congratulations, so are a majority of the other players in que before you.


I think he meant to say...

"I'm a Republican blah blah blah all I know how to do is whine My taxes paid for blah blah blah"
Beats Profile Options #20

0
0
Neutral
Just saying, many many many mmos have queues at launch. I'm actually strapped to think of a large launching game that didn't. There are a few SWTOR servers with 30minte+queues still and its well past launch. World of warcraft had queues for many of its servers at launch, then those servers would crash and you would re-queue again and rinse repeat for the first little while. I see no problem with this.