OK so I can't delete one of the 9 characters I have because that one level 10 character has a premium item on...It's telling me to move it to my bank which is IMPOSSIBLE because I can't log in with more than 8 characters!!!
SO MAD...and its a friggen golden dragon skin of which we have infinite...someone fix please.
Anyone else run into this problem? I'm at a standstill and can't do anything at all...Just stuck at character screen
Same here, that's just stupid. I'm in queue trying to talk to CS.
Contact Live Chat support? Probably your best bet.
What Minea said doesn't works for me, my character is level 4 and i can't delete it.
click on the character, make sure it's selected and then retry deleting it
"You must move all your premium items from your bag before..."
That's the problem i'm having.
If I could log on to remove the 1 item which is causing this dumb issue I would be ok but guess what?
ABOVE 8 CHARACTER LIMIT!! Makes no sense that they would overlook this, as they did not make it clear that 1. An item would prevent deletion, and 2. Trying to delete the item after merge would be impossible because we can't log into the character...
I have 8 characters above level 40, and the one I want to delete is a level 10 that I completely put to the side that happens to have the Golden Dragon Weapon skin equipped.
Just delete any character that it will allow you and then go in delete the item and delete that charcter and restore the other. unless you have premium items on them all which most of us do lol.