MUST delete character before playing tera...

Psibermonkey Profile Options #1

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OK so I can't delete one of the 9 characters I have because that one level 10 character has a premium item on...It's telling me to move it to my bank which is IMPOSSIBLE because I can't log in with more than 8 characters!!!

SO MAD...and its a friggen golden dragon skin of which we have infinite...someone fix please.
Psibermonkey Profile Options #2

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Anyone else run into this problem? I'm at a standstill and can't do anything at all...Just stuck at character screen
Minea Profile Options #3

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Any level 6 and above character you 'delete' will be put into a 7-day waiting period, so please utilize this to sort out the inventory/bank.

After you sort it out and decide the one character to delete, you will be able to delete that character and get the other one out of the 7-day waiting period by canceling the deletion process.

A more detailed information was a part of this thread.

*snip*

Character Slots and 7-day Timer for Level 6+ Characters

If you have more than 8 characters, you will need to choose 8 characters you wish to keep. There is no timer to delete the character that are level 5 or lower, but characters with higher levels will be put under a 7-day timer. If you have items that you want to keep on the extra characters, you can utilize the 7-day timer to organize inventory space and gold. You can put the level 6 and up character you want to keep under the 7-day timer, and log into the character you won’t be using in the future to transfer items/gold. After you’ve sorted them out, you can log out to the character screen, delete the character you won't be using, then cancel the 7-day timer for the character you actually want to keep. As long as the extra characters are under the 7-day timer or are already deleted, you will be able to log in and play.

Still, we encourage everyone to sort everything out before the merge to avoid unnecessary work and confusion on the day of merge, and since the characters will be gone after the 7-day timer.

*snip*
Slpwlkr Profile Options #4

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Same here, that's just stupid. I'm in queue trying to talk to CS.
ErinKitten Profile Options #5

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1
Favorable
Icye Lvl.65
Tempest Reach (PVE)
Elin Sorcerer
Contact Live Chat support? Probably your best bet.
Slpwlkr Profile Options #6

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What Minea said doesn't works for me, my character is level 4 and i can't delete it.
Diver Profile Options #7

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click on the character, make sure it's selected and then retry deleting it
Slpwlkr Profile Options #8

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"You must move all your premium items from your bag before..."

That's the problem i'm having.
Psibermonkey Profile Options #9

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If I could log on to remove the 1 item which is causing this dumb issue I would be ok but guess what?

ABOVE 8 CHARACTER LIMIT!! Makes no sense that they would overlook this, as they did not make it clear that 1. An item would prevent deletion, and 2. Trying to delete the item after merge would be impossible because we can't log into the character...

I have 8 characters above level 40, and the one I want to delete is a level 10 that I completely put to the side that happens to have the Golden Dragon Weapon skin equipped.
Iceburgh Profile Options #10

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Just delete any character that it will allow you and then go in delete the item and delete that charcter and restore the other. unless you have premium items on them all which most of us do lol.