More transparency and communication, please.

Ellyidol Profile Options #1

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Jayeo Lvl.60
Tempest Reach (PVE)
Elin Warrior
Title says it all.

Patience can only go so far, it's incredibly frustrating to have such high enthusiasm and expectations for the game, only to feel shut-out by the developers, or whoever is running it.

Let us know what you think of our suggestions, let us know what you think in general.

Let us know what is coming next, or at least give us a heads up on anything.

Assure us that you're still there, even. The only interaction I get from you (En Masse) is through your seldom tweets and facebook posts.

Just please, add more transparency and communication from your end. The forums isn't supposed to be a one-way channel, we provide feedback and you respond.

That's all. Trolls, go ahead, I'm used to seeing you guys here. Real players, let me know what you think.
Edited by: Ellyidol 12 months ago
Mahal Profile Options #2

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+1

You are so right on with this.

Take the Nexus complaints, if EME had just posted in the announcement section stating there was a bug in the Nexus system and is currently being delayed because of this, and state what date it should be ready, people wouldn't get so upset.


Or how about why the crafting quest past 250+ were remove from the game for no reason.


It's frustrating to say the least when you have no idea what is going on in Tera.
Edited by: Mahal 12 months ago
Ellyidol Profile Options #3

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Jayeo Lvl.60
Tempest Reach (PVE)
Elin Warrior
Mahal on 05/30/2012, 12:45 AM - view
+1

You are so right on with this.

Take the Nexus complaints, if EME had just posted in the announcement section stating there was a bug in the Nexus system and is currently being delayed because of this, and state what date it should be ready, people wouldn't get so upset.


Or how about why the crafting quest past 250+ were remove from the game for no reason.


It's frustrating to say the least when you have no idea what is going on in Tera.


Exactly. Even disappointing news is better than no news at this point. At least we know where we stand.

This is an MMORPG, and from my understanding or experience with them, strong relationships need to be made in order for them to be successful.
RisenDead Profile Options #4

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Ever since Blizzard, MMO companies have been... so selective about what they reply to, and they don't even give an explanation as to why they only reply to what they do.

I support EME, but I have to be honest this is highly disappointing. When will there finally be an active blue response team on any game?
Mermerun Profile Options #5

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I agree 100% with OP , i'm casual player , level 31 at the moment , once i get to level 60 i don't think i'll be playing this game anymore , the flaws i see:

- devs not following great examples of other games (wow/rift/lineage2) in various areas that would help them to impress pve and pvp players: no functional battlegrounds , dungeon que not working , no real PK penalty (gear drop , gear breaking , getting attacked by npc's guards...anything so they can't enter in towns) , too many channels for the relative low server population..., no sense of achievement for gathering stuff (getting points even when fail...) , no trainable mobs to turn into pets , not enough classes / class diversity , no summoners - take lineage2 for example where you had 3 different types of sumoners , no dagger class , only one mage dps - take again lineage2's example with necromancer/sorceror/spellsinger , no customizable STAT points for caracters , simple enchant effect on weapon that only shows enchant strenght not type (take wow for example with falling rocks / leaves / poison dripping from blades ..) .... etc etc etc.

- the attacks of the mobs are in no way more complex than of those in other games , take again lineage2's example , at level 31 or 32 there was this mob called "breka orc archer" , it had normal attack , running away to get distance between you and it , and it had a stun attack , also self buffs , these are also 2-3 moves just like the mobs in TERA (many people say this here , that mobs are too complex , they have 2-3 moves and over 6 moves for bams , clearly they have not played other games) , i see no difference and no excuse for the poor diversity. The only thing different in Tera is that you have no targeting system , so you just hack and slash, and parts of the mob changes color when is about to do any special attacks, but you could see something similar to this in other games too when they are about to use a skill.

The only thing that keeps me going right now are the nice graphics , and this is the case for many players i'm sure , this is why the devs cannot chatter about too much of the game , because the game is based on ONE idea , targetless combat with good looking graphics , sorry but this is not enought , don't keep asking devs for info about stuff , they already showed the best they could do , it's all down-hill from here. (i have a monthly subscription , i don't know when i'll reach 60 that's why i wanna be ready to quit at a moment's notice).
Edited by: Mermerun 12 months ago - Reason: incomplete info
Catatonic Profile Options #6

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Catatonic Lvl.60
Mount Tyrannas (PVP)
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I think the greatest example of a situation that could have been handled better was the enchanting exploit. EME should have been out right away saying they are looking into and are working on a fix. Instead it took what 2 hours?
IVoXI Profile Options #7

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I've been saying this from the start. I noticed it really quickly.

If you've ever done business with SOE or BW or EA then you know the feeling all to well.

Trion Worlds does it right, it's too bad Rift blows and is dull, it's too bad Trion doesn't have this game. What a world of difference it would be.

Multiple chat sessions asking them why they don't talk to us etc. The answers I receive are an attempt to lighten the mood, because even they know no one gives a sh3it at EME.

This whole time I've spent in this game is a testament to what a company SHOULD NOT DO and HOW NOT TO TREAT their player base.
Akeila Profile Options #8

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Mahal on 05/30/2012, 12:45 AM - view

Take the Nexus complaints, if EME had just posted in the announcement section stating there was a bug in the Nexus system and is currently being delayed because of this, and state what date it should be ready, people wouldn't get so upset.


I'm pretty sure nexus is going to be in after today's patch. The patch notes had this at the end of the "New Stuff and Changes" section:

"It’s worth noting, the residents of Val Kaeli have reported atmospheric disturbances in the skies…"
Edited by: Akeila 12 months ago
vihazur Profile Options #9

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I get the impression they don't even read the forums. Do they even pay a CSR to have a forum presence? It's a business, and unless they actually pay someone to do something, chances are, no one's doing it. Especially since it's not even their game, they don't have the sort of emotional investment other devs might.
Jakethedog Profile Options #10

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I dont know why they would read these forums. 90% of the stuff posted on official forums is nebulous garbage.