My concerns.

Mnemosyne Profile Options #11

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Solid, articulate, and mature feedback. Props on your presentation and communication of your concerns; not many people have the ability to do so in the manner that you did.

I echo Sonic's above statement, except not just those that agree: everybody that sees something they take issue with that merits a support ticket. Intelligent, respectful discussion on the forums and a good number of support tickets will go much further than some of the "discussions" that have gone on and currently are going on in these forums.

+1
Ello Profile Options #12

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Patch notes? Really? If you can link to where En Masse provided patch notes regarding this I'd be very appreciative.
Ello Profile Options #13

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*still waiting on those patch notes*
sonic101mk2 Profile Options #14

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Neutral
Kuroino Lvl.60
Tempest Reach (PVE)
Elin Lancer
Ello on 03/15/2012, 03:42 PM - view
*still waiting on those patch notes*


Here you go my good Sir.
http://tera-forums.enmasse.com/forums/news-announcements/topics/Game-Content-Updates?page=1
Ello Profile Options #15

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sonic101mk2 on 03/15/2012, 03:44 PM - view
Ello on 03/15/2012, 03:42 PM
*still waiting on those patch notes*


Here you go my good Sir.
http://tera-forums.enmasse.com/forums/news-announcements/topics/Game-Content-Updates?page=1


Thank you. I wasn't sure if they had officially announced it or not. I think they might make a reversal of the decision regarding pet shops. We'll have to wait and see.
sonic101mk2 Profile Options #16

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Kuroino Lvl.60
Tempest Reach (PVE)
Elin Lancer
Ello on 03/15/2012, 03:47 PM - view
sonic101mk2 on 03/15/2012, 03:44 PM
Ello on 03/15/2012, 03:42 PM
*still waiting on those patch notes*


Here you go my good Sir.
http://tera-forums.enmasse.com/forums/news-announcements/topics/Game-Content-Updates?page=1


Thank you. I wasn't sure if they had officially announced it or not. I think they might make a reversal of the decision regarding pet shops. We'll have to wait and see.


You are most welcome. While I'd love for all three to be reverted I would be most happy with the return of pet shops, possibly with the tweaks I mentioned above. I wonder how this will play out.


As for the merchandising aspect to pet shops, after some thought I would think it more profitable to post an inventory of more expensive items on the trade broker which has npcs for it in major cities as well as some smaller hub towns. And using the pet shops strategically placed in the field to catch those who just exited or are entering dungeons so they are stocked, having those selling smaller wears such as teleport scrolls and potions. maybe even some lesser grade crystals.

By having inventory selling and buying in more places then one you allow a greater audience to see your wares and thus open up your market. They don't tell you to diversify your portfolio for nothing.

I forget if you were able to click your pet's status while away from it to see what has sold and retrieve it. It'd be awesome if you could post the pet by a quest hub or dungeon or on a well traveled trail and remotely stock it or retrieve things from it. This I think would compliment the use of the trade broker very well.
Edited by: sonic101mk2 about 1 year ago
sonic101mk2 Profile Options #17

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Neutral
Kuroino Lvl.60
Tempest Reach (PVE)
Elin Lancer
Sure got quiet all of the sudden.
Rengeki Profile Options #18

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i haven't gotten any sleep since i saw those patchnotes last evening
that's probably why it's so quiet
sonic101mk2 Profile Options #19

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Neutral
Kuroino Lvl.60
Tempest Reach (PVE)
Elin Lancer
Rengeki on 03/15/2012, 05:10 PM - view
i haven't gotten any sleep since i saw those patchnotes last evening
that's probably why it's so quiet


HAHA indeed. You are probably right. I'm curious to what people thought about my merchandizing aspect using the pet shops in my post above...
Galkaness Profile Options #20

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sonic101mk2 on 03/15/2012, 02:34 PM - view
I just submitted this through the support section.
Feel free to add your concerns.



Dear En masse

I've given myself some time to cool down as I was very upset with the recent patch notes. Now that I've cooled my head a bit I would like to give feed back on them.

The very things that draw me to Tera are in fact the things that differentiate it from western games such as World of Warcraft and rift.

I believe you removed some very useful tools that the players could use in light of possibly tweaking them. I will address these now:

The Pet shop system I found to be very unique and very useful. Many times I would either place mine out in the quest fields where there are no item shops to help other players out there. I also relied on them a few items when I simply had no teleport scrolls or enough gold to fly back to velika. While I understand having the pet shops right in front of the Trade Broker is a bit redundant might I suggest limiting pet shops to use out side major cities? Perhaps implement trade tax's on them via vanarch?
The pet shops can be very useful towards limiting the players from vastly exaggerating prices of some items. Pet shops allow for a diversified item market and if used outside cities, they came in very handy for myself and the friends I chose to play with, I loved it in wow when ever someone had the mount with shops. Also I believe the option to toggle the pets on or off was already a satisfactory compromise for those that didn't want to use them.


I don't really have to many concerns personally with BoP gear so I'll skip that so long is that doesn't go out of hand.

The mischief item that was removed I found to be a fun gamble to throw smaller objects at in my inventory while sitting at a camp fire. I liked them. I would prefer they didn't get removed but I'm more concerned with other feature's removal at the moment though this does sit on my radar.


I also have issues with the Elin costume changes but I feel that's been mentioned to death and sadly I doubt my concerns on it will get me very far.

My top concern thus far how ever with En Masse in general is that I feel there is simply not enough communication on such drastic changes. I would appreciate it much more if I felt that my pre order money and my opinions as a potential Tera subscriber were heard. The only thing I see so far are closed threads and the occasional "surprise we changed this" every few months.

As others have suggested, would it be at all possible to have polls on the games website or in game during the beta's on such issues when it comes to changing such things as models, or features? As the recent out cry has shown, we would like to have ways to see that our input matters. My previous experiences with your customer support has been top notch, but I do have my concerns.

I've greatly enjoyed what I've played thus far in Tera and as a result I've begun to think about upgrading my pc and have canceled my subscriptions to WoW and cleared it off my system. I've made an investment in your product and we'd like to see it succeed. But I am concerned that sometimes I feel En Masse has not listened to it's player base. Please in the future I ask that you rely on us more than stale data sheets from what is successful with other western games. The fact is the masses are getting tired of the same cookie cutter game. We believe Tera is better than that. We already have cookie cutter movies, cookie cutter music and television, please break the mold and show us that we are worth more then the 50 bucks in our back pockets.

I had faith in your company during cbt2 and 3, I'm a bit weary after the recent patches, and I have gotten mad enough to contemplate canceling my subscription. I really don't want to so before I get drastic I wanted to express my concerns. I'm passionate about Tera because I believe it's far superior to whats out on the market and I want to be a part of it as it grows. We don't need another Blizzard, we don't need another Ncsoft. We'd like a company that actual listens to us. En Masse has shown glimpses of being that company. I hope this input means something. I've heard open beta will show case a fairly different experience to what I'm playing now. So I will reserve my judgement on whether or not to cancel based upon that experience. I was practically addicted to Tera during Cbt2 and 3. I want to feel the same way for cbt4 and beyond so I'm really hoping my voice was heard.

Also a few glitches I've found in cbt3.

Several times I would attack a mob on my lancer and her lance and shield would remain on her back but the animations would animate for her attacking pattern. This didn't happen during Cbt2.

Also as others have mentioned there is a problem with the Elin's color set in the dye system post costume changes. While I'd prefer the Korean versions, the suggestion of a toggle for both NA and K-tera versions has been denied so can we at least get the color shades fixed? I apologize if I sound condescending.


Thank you for your time.


QFT

Thank you for taking the time to express my worries and concerns in such a well written and though-out manner.