New Player -- Creating an account and getting started

Deidryt Profile Options #1

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Is there a clear set of steps new players should follow to get started with this game?


I tried to follow the FAQ (http://support.enmasse.com/tera/tera-rising-play-for-free#How_do_I_make_a_free_account?) and did the following:
1) Create an "En Masse" account
2) Download the "TERA-Setup-HC.exe" executable after activating the account
3) Let the installer begin installing until it prompted me for a login
4) Got message "You do not have any active TERA accounts" -- Clicked on "Get a TERA account here" link
5) Logged into the account via the URL (https://account.enmasse.com/users/account)
6) Clicked on "Add Your First Game" button

At this stage, I could not find an obvious next step to add a TERA account to my En Masse account. I've read several posts, and following the advice of another thread (http://tera-forums.enmasse.com/forums/general-discussion/topics/New-Player-Cant-add-Tera-to-account), have submitted a ticket to Support.

Any help would be much appreciated.
Edited by: Deidryt about 5 years ago
Burble Profile Options #2

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Eme-title Security Specialist
Burble Lvl.60
Mount Tyrannas (PVP65)
Human Priest
The game account is supposed to be added automatically. I've added one for you manually and you should be able to log into the launcher now.
zinxi Profile Options #3

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nice guy burble
Deidryt Profile Options #4

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Thank you for the assist.