Official Feedback thread for Level Up Test Event

Treeshark Profile Options #1

13

Eme-title Producer
Treeshark Lvl.60
Mount Tyrannas (PVP)
Human Warrior
In regards to the original thread located here:
http://tera-forums.enmasse.com/forums/general-discussion/topics/Level-Up-Test-Event-Limited-Chance-for-a-Free-Level-58-Character-94757

Please leave feedback in this thread :).

We have a FAQ! Please read before posting any questions, thanks!

http://support.enmasse.com/tera/level-up-test-event
Edited by: Treeshark 10 months ago - Reason: added FAQ
sciocco Profile Options #2

1

Well I got mystic, warrior, slayer, archer, sorcerer, lancer, and bezerker to 60 already. 7/8...

ezmoad 60 priest!
Cheg Profile Options #3

0

3
Trusted
Dark Lvl.1
Ascension Valley (PVE)
Human Warrior
Experience as much of the world of TERA as possible...

...skip 58 levels of content!

Make it so more than 1 per household can enter.
Edited by: Cheg 10 months ago
Asunai Profile Options #4

-2

I don't think it should be based on household....because that's not really fair. There are two people in mine who play Tera & we play it together. There's no point in me getting a 58 if he doesn't get one...

I think the more reasonable way to do it is by account age...
The account has to have been created BEFORE this event for it to qualify. Or, if there are two accounts per IP (which I'm assuming is how you are doing this), then both the accounts would have had to been made before the event.

That way nobody is cheating the system.
Catica Profile Options #5

8

2
Friendly
Cat Lvl.60
Tempest Reach (PVE)
Human Warrior
My husband and I both play TERA.. saying only 1 of us can have the lvl 58 is stupid and unfair.. It should be 1 per account if the account was made before the event as stated above..

Or if you want proof, I can send pics of me and my hubby's wedding certificate, of us at our computers since they are in the same room etc..

Edited by: Catica 10 months ago
Treeshark Profile Options #6

5

Eme-title Producer
Treeshark Lvl.60
Mount Tyrannas (PVP)
Human Warrior
Asunai on 09/19/2013, 10:13 AM - view
I don't think it should be based on household....because that's not really fair. There are two people in mine who play Tera & we play it together. There's no point in me getting a 58 if he doesn't get one...

I think the more reasonable way to do it is by account age...
The account has to have been created BEFORE this event for it to qualify. Or, if there are two accounts per IP (which I'm assuming is how you are doing this), then both the accounts would have had to been made before the event.

That way nobody is cheating the system.


This is a reasonable request, however we also want you to be able to get your friends in to play and they will probably need new accounts as well. The system is a bit more complicated than just IP, but you are correct that households with more than one TERA player will not get this benefit. Overall we would rather have you write to CS and ask for an exception to the rule after the fact than to open it up to people trying to cheat the system.
Catica Profile Options #7

5

2
Friendly
Cat Lvl.60
Tempest Reach (PVE)
Human Warrior
Treeshark on 09/19/2013, 10:18 AM - view
This is a reasonable request, however we also want you to be able to get your friends in to play and they will probably need new accounts as well. The system is a bit more complicated than just IP, but you are correct that households with more than one TERA player will not get this benefit. Overall we would rather have you write to CS and ask for an exception to the rule after the fact than to open it up to people trying to cheat the system.


Can we go ahead and write to CS now, and what documentation do you want as proof?
Asunai Profile Options #8

4

One per account would be more fair, Treeshark...and it looks like I'm not the only one who thinks this.
Both my husband & I play as well, and we are still fairly new players, we don't even have a 60 yet...
I seriously doubt making it 1 per account is going to make people not invite their friends.
Edited by: Asunai 10 months ago
Tene Profile Options #9

3

2
Friendly
Mahou Lvl.60
Tempest Reach (PVE)
Elin Mystic
Can you rename a existing lowbie character for this?
Catica Profile Options #10

4

2
Friendly
Cat Lvl.60
Tempest Reach (PVE)
Human Warrior
Also what about protecting our names? If we have a full account already and we have to change the name we want to .levelup what saves our original name?

Example I have God at lvl 1.. This is the toon I decide I want to make lvl 58... So I change its name to God.Levelup.. what protects me from losing the name God.. in the meantime?

Just an example I dont have the name God....