Patch Progress Bar Stuck During "Applying Patch"

Maeve Profile Options #11

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SupportGuru on 11/20/2012, 08:33 AM - view
For those stuck on applying patch can you try navigating to your TERA folder located under C > Program Files (x86) > TERA.

Right-click on the TERA folder and select properties.
Uncheck the Read-Only box and click apply.
Make sure "Apply changes to this folder, subfolders and files is selected
Click Okay, and then Okay again.

Reattempt the patch download.


Not working. I even made sure to completely close out of the launcher before attempting.
Devvy Profile Options #12

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Devour Lvl.60
Tempest Reach (PVE)
Human Lancer
Left my launcher open over night and woke up to "Applying Patch" tried to uncheck read only but still not going.. Doesn't seem to be downloading anything either.. Network is sitting idle at 0% usage..
Jemmy Profile Options #13

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Why is it that every patch, there's always a problem?
whorgut Profile Options #14

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Domme Lvl.60
Mount Tyrannas (PVP)
Castanic Berserker
Normally I don't run into these problems because I am a sleep at these times. Not today though, damn it.

Plan B: Torchlight 2

Wish Bluehole and EmE had Plan B.
Threaded Profile Options #15

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Granberia Lvl.60
Mount Tyrannas (PVP)
Aman Slayer
SupportGuru on 11/20/2012, 08:33 AM - view
For those stuck on applying patch can you try navigating to your TERA folder located under C > Program Files (x86) > TERA.

Right-click on the TERA folder and select properties.
Uncheck the Read-Only box and click apply.
Make sure "Apply changes to this folder, subfolders and files is selected
Click Okay, and then Okay again.

Reattempt the patch download.


Didn't work for me either.
Solomon Profile Options #16

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Eme-title Sr. Director of CE
Solomon Lvl.60
Tempest Reach (PVE)
Aman Warrior
If you constantly get read only (or it doesn't accept your changes) this means you are more than likely not an admin. Access the folder on as an admin and you can un-check the read only option.

For Network sitting at 0% during Applying Patch -- that's expected. You shouldn't have any network usage during this part.

EDIT: The sub files will change from read only but the TERA folder may still have read only checked.


We are also looking at this internally to see if there are other options we can do without simply saying re-download the game again, which we know is sucks for a resolution.


Edited by: Solomon over 1 year ago - Reason: clarified admin issue as that is probably not the issue here
chronos02 Profile Options #17

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SupportGuru on 11/20/2012, 08:33 AM - view
For those stuck on applying patch can you try navigating to your TERA folder located under C > Program Files (x86) > TERA.

Right-click on the TERA folder and select properties.
Uncheck the Read-Only box and click apply.
Make sure "Apply changes to this folder, subfolders and files is selected
Click Okay, and then Okay again.

Reattempt the patch download.


Yup, didn't work either, stays at applying.


Synthypopz on 11/20/2012, 08:38 AM
For some reason it becomes read only again after I apply the attributes. Dunno.


Same happens to me.


SupportGuru on 11/20/2012, 09:00 AM
If you constantly get read only (or it doesn't accept your changes) this means you are more than likely not an admin. Access the folder on as an admin and you can un-check the read only option.

For Network sitting at 0% during Applying Patch -- that's expected. You shouldn't have any network usage during this part.

We are also looking at this internally to see if there are other options we can do without simply saying re-download the game again, which we know is sucks for a resolution.




My account is Administrator type and I'm logged in with it, still doesn't work and the folder keeps going back to "read only" right after unchecking the checkbox (not a check, but a square in the checkbox, meaning some files and/or folders are read only within the folder).
Edited by: chronos02 over 1 year ago
vsTerminus Profile Options #18

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SupportGuru on 11/20/2012, 09:00 AM - view

We are also looking at this internally to see if there are other options we can do without simply saying re-download the game again, which we know is sucks for a resolution.




Yes!


You can tell me the password for metafile.solid inside http://patch.tera.enmasse-game.com/game/Game_25to26.solidpkg

>.>

Maeve Profile Options #19

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SupportGuru on 11/20/2012, 09:00 AM - view
If you constantly get read only (or it doesn't accept your changes) this means you are more than likely not an admin. Access the folder on as an admin and you can un-check the read only option.

For Network sitting at 0% during Applying Patch -- that's expected. You shouldn't have any network usage during this part.

We are also looking at this internally to see if there are other options we can do without simply saying re-download the game again, which we know is sucks for a resolution.




I am admin.


I don't know if this helps, but it applies patch all the way full blue, then does it again but stop at like 1cm of blue and just stays.
Edited by: Maeve over 1 year ago
Threaded Profile Options #20

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Granberia Lvl.60
Mount Tyrannas (PVP)
Aman Slayer
SupportGuru on 11/20/2012, 09:00 AM - view
If you constantly get read only (or it doesn't accept your changes) this means you are more than likely not an admin. Access the folder on as an admin and you can un-check the read only option.

For Network sitting at 0% during Applying Patch -- that's expected. You shouldn't have any network usage during this part.

We are also looking at this internally to see if there are other options we can do without simply saying re-download the game again, which we know is sucks for a resolution.




No dice, I'm admin and the folder keeps reverting to read only, even went in and individually changed folders but they revert too.

Also opened up the launcher with the "Run as Administrator" and it sticks at Applying Patch still.
Edited by: Threaded over 1 year ago