Possible solution to "Unknown File Error"

ch0ob Profile Options #1

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Tiranagi Lvl.60
Tempest Reach (PVE)
Castanic Slayer
Credits to Chubbaluphigous

Quote: "I had the "unknown file error" and I have been able to fix it. This is the error that you get if you try to reinstall the game off a retail disc.

Unzip the game-6to35 zip file inside the game_6to35 folder.
Replace your game.version file in your Tera folder with the new one that you unzipped.
Load the launcher and it will look like it is downloading a patch and applying it.
Ignore whatever it did and hit repair.
This should go by in just a few minutes. Ignore whatever download time it gives you and go AFK
This patched my game in only a few minutes

This is the original instructions that they gave to fix the problem. I tried this when I got the original corrupt file error, and it didn't work. Which is why I did a full reinstall of the game from disc. Not sure why, but this worked for the Unknown File Error."

Hope this helps.

UPDATE: If the play button appears while still downloading/repairing, DO NOT CLICK IT. It'll produce errors and incomplete files. If you did do this and you run into problems, hit repair again, but this time let it finish the download/repair. It should pick up from where it left off and won't DL the whole game. (At least for me this happened)
Edited by: ch0ob about 1 year ago - Reason: Last paragraph removed. Replaced with an update.
Voleno Profile Options #2

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Sifrona Lvl.60
Celestial Hills - Roleplay (PVE)
Elin Archer
My 6 to 35 zip file is 551kb, but I see z01, z02 and z03 files in there. I'm assuming Game.version is in those, but I can't get them to unzip with 7zip's commands for some reason. Is there a way that someone could upload a working Game.Version file, 'cause I've been repeatedly trying the one in the official thread to no avail. The fresh install's Game.Version gets me to 93% and the one they provided stops it at 81%.

EDIT: Whoa, wait...just extracting that folder inside there worked for some reason...Well I'm lost, but whatever. It worked and I'm in. Thanks for the suggestion and I hope they can still come up with a more universal solution rather than leaving us guessing. This was certainly frustrating to deal with...
Edited by: Voleno over 1 year ago - Reason: Problem fixed...
ch0ob Profile Options #3

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Tiranagi Lvl.60
Tempest Reach (PVE)
Castanic Slayer
Yeah... this was extremely frustrating indeed. I'm glad it's working for you though. Hope this solution helps other people that are having the same problem. =/
HikariHoshi Profile Options #4

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Hikari.Hoshi Lvl.1
Mount Tyrannas (PVP)
Human Priest
Do you have to extract the whole files or just the Game.version? It launch the game. However you won't see your Icegrip items. It's there except it doesn't show on your character. Then it crashes after 5minutes giving you "ERROR FFFF:FFFF". Now I'm running repairs to see if it would work.
ch0ob Profile Options #5

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Tiranagi Lvl.60
Tempest Reach (PVE)
Castanic Slayer
YukikaStarbreaker on 07/02/2013, 10:32 PM - view
Do you have to extract the whole files or just the Game.version? It launch the game. However you won't see your Icegrip items. It's there except it doesn't show on your character. Then it crashes after 5minutes giving you "ERROR FFFF:FFFF". Now I'm running repairs to see if it would work.
I've extracted all the files. The game.version should be easy to track anyways. This solution gave me a couple of bugs as well. Mainly related to Corsairs stronghold. The instance is playable, but my map is pretty screwed and I'm unable to resurrect on any of the resurrection stones.

Other than that, the rest of the game seems fine. I'll probably end up repairing later on though to see if that fixes anything. Also, if you're crashing, try restarting your computer. I heard it helped out other people when they crashed during this patch.
Edited by: ch0ob about 1 year ago
LordXenon Profile Options #6

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Xehalin Lvl.60
Tempest Reach (PVE)
Castanic Warrior
Seems to break the client after it finishes. It gets me a corrupt client executable error after I hit play.
ch0ob Profile Options #7

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Tiranagi Lvl.60
Tempest Reach (PVE)
Castanic Slayer
I ran the repair again. This time, I left the launcher to keep trying to DL the whole game and went afk. About 10 minutes later I came back and it was completely done and I could hit play. So far everything seems to run well, and the bugs that were there previously were fixed.

The repair will not (at least for me) DL the entire game again. It'll just Re-DL the files that were corrupted I'm assuming. If the play button shows while the launcher is still DLing, DO NOT click on it until it's finished.

LordXenon on 07/03/2013, 04:52 PM - view
Seems to break the client after it finishes. It gets me a corrupt client executable error after I hit play.
Did you click play while the download/repair was still going on? If so that may be the problem. Try repairing it again and see if that helps any.
LordXenon Profile Options #8

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Xehalin Lvl.60
Tempest Reach (PVE)
Castanic Warrior
Well, mine assumes that I need to completely redl the game when I do it. It'll keep doing it, but I suppose I could let it keep repairing until it finishes. I've seen it do this after an overnight repair session, but the game would hang or give me an FFF error... but that was after patching in a different manner. The way you worded it, though, it sounded like I should have hit play while it was still dling.
LordXenon Profile Options #9

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Xehalin Lvl.60
Tempest Reach (PVE)
Castanic Warrior
I don't think this will work. I can't get it to work. I follow the steps exactly and it just breaks and gives me a Game Execution Failure error. Sigh. I guess I should just quit Tera.