Pre-order items from physical purchases

Minotaurz Profile Options #1

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To make this clear, I bought my collectors edition from gamestop. I originally purchased the regular version and then upgraded. My account still says trial, so how do I get my in game items and such or am I screwed?
Shouteha Profile Options #2

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From my understanding, as long as you are put in "pre-order" status by pre-ordering and having beta code (not those free single giveaway), you should be able to get the pre-order benefit package. Then, when the game come live on May 1st, you go to gamestop and grab your physical copy, input in the product key and there claim your "pre-order extras"
Edited by: Shouteha about 1 year ago
Surlent Profile Options #3

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Hisui.Hearts Lvl.60
Tempest Reach (PVE)
High Elf Priest
I also preordered from Gamestop. Our accounts will say trial until we get the physical box on May 1st. However, this doesn't stop us from getting our preorder bonuses, I'll update if I cannot get my preorder bonuses when the servers are up.
ReiKoji Profile Options #4

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I pre-ordered my Physical CE directly from En Masse.

And what Surlent said-
Minotaurz Profile Options #5

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I was talking about their post saying you could use the items in OB
Avund Profile Options #6

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Lynnae Lvl.60
Celestial Hills - Roleplay (PVE)
Elin Priest
Once you're in game~ in the alt menu option, find the Item claim (under the angel looking icon) then click on the account items tab, and tada~

I ordered the physical ce too, and was able to claim them. So you should be able to, as well. (:
Minotaurz Profile Options #7

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Did you order thru gamestop or someone other then EME?
Slade Profile Options #8

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Ryoko.Zero Lvl.60
Mount Tyrannas (PVP)
Human Warrior
I ordered through gamestop but am at work. Hoping to benefit from the collectors edition upgrade I bought here. I have not logged in because I am at work... so we will see.
Edited by: Slade about 1 year ago - Reason: Forgot something.
Minotaurz Profile Options #9

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Well I got the preorder items, but not my CE's
ShawnAlan Profile Options #10

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HI I can't make a new thread so I post here. I am thinking about pre-ordering but I am wondering how long the open beta will last? Is it only for this weekend only or for the whole week?!