To make this clear, I bought my collectors edition from gamestop. I originally purchased the regular version and then upgraded. My account still says trial, so how do I get my in game items and such or am I screwed?

From my understanding, as long as you are put in "pre-order" status by pre-ordering and having beta code (not those free single giveaway), you should be able to get the pre-order benefit package. Then, when the game come live on May 1st, you go to gamestop and grab your physical copy, input in the product key and there claim your "pre-order extras"

I also preordered from Gamestop. Our accounts will say trial until we get the physical box on May 1st. However, this doesn't stop us from getting our preorder bonuses, I'll update if I cannot get my preorder bonuses when the servers are up.

I pre-ordered my Physical CE directly from En Masse.

And what Surlent said-

I was talking about their post saying you could use the items in OB

Once you're in game~ in the alt menu option, find the Item claim (under the angel looking icon) then click on the account items tab, and tada~

I ordered the physical ce too, and was able to claim them. So you should be able to, as well. (:

Did you order thru gamestop or someone other then EME?

I ordered through gamestop but am at work. Hoping to benefit from the collectors edition upgrade I bought here. I have not logged in because I am at work... so we will see.

Well I got the preorder items, but not my CE's

HI I can't make a new thread so I post here. I am thinking about pre-ordering but I am wondering how long the open beta will last? Is it only for this weekend only or for the whole week?!