Purchased Item Delay in Item Claim

Minea Profile Options #1


Hello folks,

Currently some users are experiencing delivery delay to their Item Claim after purchasing an item from our in-game (Valkyon Outfitters) or web store (Valkyon Outfitters Online).

We are working to fix this issue and will update you in this thread as we get more information. There is no action required on your part and you do not need to re-order the items, as the delayed items will be delivered to you automatically. Thank you for your patience.
Edited by: Minea over 4 years ago - Reason: Added the part that you don't need to re-order or do anything else since the item will be delivered automatically when the issue gets resolved.
Aliila Profile Options #2


Eme-title Associate Producer
Aliila Lvl.60
Tempest Reach (PVE)
Castanic Priest
Purchased items should be delivering properly now.

Sorry for the inconvenience.
Edited by: Aliila over 4 years ago