Status of TERA Rewards Points and Credits Delivery

Sawao Profile Options #11

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Trusted
Kwon Lvl.65
Mount Tyrannas (PVP65)
Elin Warrior
Denommenator on 04/05/2016, 12:11 PM - view
Sorry, didn't mean to edit your post.


Not a problem, but it doesn't appear to be functioning properly...
Ayi Profile Options #12

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5
Prime
Silver Lvl.65
Mount Tyrannas (PVP65)
Human Brawler
That completely explains why I'm tier 0 with no points, haha.
Denommenator Profile Options #13

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StarSprite on 04/05/2016, 12:08 PM - view
Is this a typo or will it really take up to 10 days? :c


Yes, this is correct. We are delivering rewards to all players that qualify based on the criteria detailed in the game guide/FAQ. This amounts to a lot of players (millions) and as such, the reward delivery will take some time.
Wolfito Profile Options #14

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1
Favorable
Meber Lvl.65
Mount Tyrannas (PVP65)
Human Lancer
Nice, waited one hour to notice nothing change and might take 10 days


edited to remove the question mark as it is confirm it will be 10 days indeed...

ppl still amazed that I try to bring friends back to Tera...
Edited by: Wolfito about 2 years ago
Denommenator Profile Options #15

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Sawao on 04/05/2016, 12:11 PM - view
Not a problem, but it doesn't appear to be functioning properly...


It's an icon with a "0" (zero) on it that displays once you've load into a server.
StarSprite Profile Options #16

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New icon is the black thing to the right. Click it and you should be able to see your tier if it's updated.


This is what it looks like if you're still waiting for your points to be sent.
kirsch Profile Options #17

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-2
Hostile
Mint Lvl.65
Tempest Reach (PVE)
Elin Lancer
Denommenator on 04/05/2016, 12:12 PM - view
Yes, this is correct. We are delivering rewards to all players that qualify based on the criteria detailed in the game guide/FAQ. This amounts to a lot of players (millions) and as such, the reward delivery will take some time.


you say that like it is obvious...

why the **** did you not anticipate this, then? lol..
Sawao Profile Options #18

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Trusted
Kwon Lvl.65
Mount Tyrannas (PVP65)
Elin Warrior
StarSprite on 04/05/2016, 12:13 PM - view

New icon is the black thing to the right. Click it and you should be able to see your tier if it's updated.


This is what it looks like if you're still waiting for your points to be sent.


Okay now I see what the problem is. I had my founder/elite icons immediately next to my HP bar, so the icon covered my class icon perfectly so it caused a funky UI clash. My bad!
Denommenator Profile Options #19

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kirsch on 04/05/2016, 12:14 PM - view
you say that like it is obvious...

why the **** did you not anticipate this, then? lol..


We absolutely did anticipate this and the length of time required to deliver the rewards was conveyed in the guide and FAQ we released upon announcement of the system yesterday.
LancerJiva Profile Options #20

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Trusted
Jiva Lvl.65
Celestial Hills - Roleplay (PVE)
Popori Lancer
Do you guys ever test the new content before implementing it?