Sub didn't re-up ?

Tentrus Profile Options #1

0
0
Neutral
I have seen a few threads complaining about this but non on how to fix it. Soooooo if anyone knows how to get the sub to re-up can you please tell me ?

Thanks a lot =)



Edited by: Tentrus 12 months ago
Gelsamel Profile Options #2

0
0
Neutral
Yeah, I just tried to set up a 3monthly subscription and I thought the setup went through but I've got no email and the account still says expired.
Chayna Profile Options #3

0
0
Neutral
No idea. Woke up today to find my account has expired (I thought it was good till the 31st) and when I try to re-up it doesn't work.
Gelsamel Profile Options #4

0
0
Neutral
I just got a confirmation email, so maybe I'm good.
Tentrus Profile Options #5

0
0
Neutral
Gelsamel on 05/30/2012, 03:28 AM - view
I just got a confirmation email, so maybe I'm good.

well let us know what you did =)
Gelsamel Profile Options #6

0
0
Neutral
Gelsamel on 05/30/2012, 03:28 AM - view
I just got a confirmation email, so maybe I'm good.


Well... it still says expired despite getting confirmation email on new sub.
Gelsamel Profile Options #7

0
0
Neutral
Tentrus on 05/30/2012, 03:29 AM - view
Gelsamel on 05/30/2012, 03:28 AM
I just got a confirmation email, so maybe I'm good.

well let us know what you did =)


When you log onto the TERA launcher it'll say you're expired and link you to a subscription page... I just figured it didn't get set up properly so I set up a subscription for my account. I got an email confirming the subscription on my email... but currently my account still says 'expired'.
subwatt Profile Options #8

0
0
Neutral
Chayna on 05/30/2012, 03:27 AM - view
No idea. Woke up today to find my account has expired (I thought it was good till the 31st) and when I try to re-up it doesn't work.


This is not 30days, just shaving some off the top i see. i may or may not resub, once a game is off my pc its off for good.
Tentrus Profile Options #9

0
0
Neutral
yeah I have been on hold with them for about an hour. if they ever answer I'll be sure to let you guys know what they say.
Chayna Profile Options #10

0
0
Neutral
Same happened to me. EME do you not love me anymore? :(