I suppose this is more an issue for RPers than PvE or PvP players, but I'm sure trying to operate in a place like Dragonfall is annoying for them too.

Please, PLEASE give us the option to turn off the /say emotes of NPCs without having to turn off /say altogether. It's teeth-grittingly, hair-pullingly, monitor-smashingly irritating trying to do anything in a place like, say, Dragonfall when literally every couple of seconds you're being spammed by the sikandari priests and their chatter about the egg and the ceremony.

Or, even better, just reduce the ridiculously large range of /say and /e.

PLEASE ^

Here's the official response to this suggestion (which has been suggested since launch)
http://tera-forums.enmasse.com/forums/website-forums/topics/Kaiator-NPC-Spam?page=1#post-573890