Unable to Contact Reliable Source While Preloading Patch

SlompOchomp Profile Options #11

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Slompochomp Lvl.60
Ascension Valley (PVE)
Elin Sorcerer
Minea on 05/07/2014, 02:40 PM - view
Hello all,

We have begun to preload next week's reaper class patch. Hooray! :)

While downloading the patch in advance, you may see "unable to contact reliable source" message on the launcher.

This does not affect your ability to play TERA right now as the "Play" button is functioning correctly. If the "Play" button on the launcher is not lit/clickable, please close the launcher and reopen it. The 'unable to contact reliable source' error is an issue we are actively working to get it resolved without any action on your part.

We also have the FAQ page that includes this information here.
I guess by removing the preload download it will fix the issue. Way to go you figured out how to resolve it. Sad, do you test anything before you do it.
Edited by: SlompOchomp about 4 years ago
MouOwari Profile Options #12

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Owari Lvl.65
Ascension Valley (PVE)
Castanic Gunner
It's a known fact that EME's programmers couldn't write clean, effective code if their lives depended on it. Let alone being able to fix the occasional bug.
SlompOchomp Profile Options #13

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Slompochomp Lvl.60
Ascension Valley (PVE)
Elin Sorcerer
MouOwari on 05/07/2014, 04:53 PM - view
It's a known fact that EME's programmers couldn't write clean, effective code if their lives depended on it. Let alone being able to fix the occasional bug.
Oh, I know I am aware...I guess it was just wishful thinking on my part that they could get something as simple as a download to work properly the first time.
counterpoint Profile Options #14

5

MouOwari on 05/07/2014, 04:53 PM - view
It's a known fact that EME's programmers couldn't write clean, effective code if their lives depended on it. Let alone being able to fix the occasional bug.

This didn't seem like a programming issue. Rather, it seems like a CDN issue, as the file on the CDN was giving an error. Seems to be fixed now, though (at least it worked for me).
Aliila Profile Options #15

6

Eme-title Associate Producer
Aliila Lvl.60
Tempest Reach (PVE)
Castanic Priest
We have encountered a CDN issue, and preload has been stopped for now. Current estimate is to resume on 5/8 in the morning, and we'll update when it's preloading again.
Kruseus Profile Options #16

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Annie.Oakley Lvl.65
Tempest Reach (PVE)
High Elf Gunner
counterpoint on 05/07/2014, 05:19 PM - view
This didn't seem like a programming issue. Rather, it seems like a CDN issue, as the file on the CDN was giving an error. Seems to be fixed now, though (at least it worked for me).


Don't you know? Everything that has to do with computers is just "code". What is this "networking" you speak of?

/sarcasm
TrialMacameau Profile Options #17

2

Aliila on 05/07/2014, 06:24 PM - view
We have encountered a CDN issue, and preload has been stopped for now. Current estimate is to resume on 5/8 in the morning, and we'll update when it's preloading again.


Thanks for noticing us Aliila :)
Panzerbunny Profile Options #18

2

Ahhh, mine is still DLing and is at 14%........
TrialMacameau Profile Options #19

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Anything new about Preloading the patch ?
RockmanEXE Profile Options #20

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Revered
Chiyo.Sakura Lvl.65
Tempest Reach (PVE)
Castanic Gunner
I had the TERA launcher running yesterday while I was AFK, and when I boot up the launcher now it doesn't patch. Does that mean the patch has already been downloaded? Any way for me to check whether or not my client has been updated?