As VO this happened to us... The issue was resolved through a support ticket live chat... I do not have the officer online who handled this right now ~ If needed I will dig up the logs and paste ticket # too... <3 Much Love and best of luck
Sucks man. Hopefully there's a resolution soon enough.
Yea, Distar, if you can dig up those logs that would be a huge help. Seems like they aren't going to do anything about it
hi, this is selrahc, just clearing the air here.
- i did not get hacked
- i ninja'd your guild bank on my own will.
- i talked to the GMs about this issue in detail a while back and they gave me the go ahead.
and thanks to whoever gave me props. I know I feel pretty awesome about it.
Don't restore the guild bank!
Backstabbing = Politics
Ya'll learn nothing from game of thrones?
P.S. Thirsty is a badass guild
I have nothing against Thirsty and I really feel bad for them, but the fact of the matter is that it was 100% their fault and nobody else's (especially not En Masse's). The leader(s) of Thirsty appointed that player to a position in which he had the power to withdraw items and gold from the guild bank. He then proceeded to withdraw all of the items and gold from the guild bank. This event didn't involve En Masse at all, therefore I don't see any reason for them to reimburse the guild with the stolen items. The fact of the matter is that the guild leader(s) trusted the wrong people with access to the guild bank. Sure, they didn't realize that the guy would steal all of their items, but they shouldn't have trusted him enough to even take the chance.
However, if other guild banks have previously been restored by En Masse after a similar event, then there is obviously a problem with the current policies unless there is a proper and convincing explanation. Although thus far, I don't see any responses in this thread that support the fact that "other guilds have had the same thing happen, and En Masse rolled back their bank".
The way that En Masse replied to Garbuk in the live support chat is obviously a little rude and there is no excuse for that, but it appears to me that it was partially the result of Garbuk's language and attitude towards the GM. I know Garbuk was mad, but why would you say "emo garbuk", "nerd rage", "first world problems" (among other things), when trying to get someone to help you?
Personally, I don't think that the guild should get their items back. I would still take the same stance even if I was a member of Thirsty, but it will interesting to see how this all pans out...