I think Bioware is a little scared of this launch. Since SWTOR is a dying game already (Since people are leaving because there is no content, and the PvP is utter crap).
Tera > ToR
Okay, so someone made a booboo somewhere. Looks like they are working to fix it though =)
If capable of doing so, I'm going to use my EME PreOrdered copy to get me into CB this weekend, and if available afterwards, I will refund it and gladly spend an extra $30 to get the physical if it grants access to further Beta's. Sure it's a lot of work for you guys at EnMasse, but it's also extra money for you guys. I haven't touched an MMO in 4 years and I desperately need a good one. It came down to the line and I just caved in getting the Digital CE. But I'll gladly buy the Physical CE and spend the extra cash if I can refund my digital CE after using it for CB this weekend.
Just one last thought before I go to bed, I do believe that refunding those who pre-ordered Digital CE will be fairly easy and beneficial. Like I said, it'd be financially beneficial since they're not on any clock in terms of strong developement(just tweaks at this point) and also, a company pulling a string such as this would give GREAT publicity and keep the name ringing through the halls. Also, as for the front of difficulty, providing transaction numbers is INCREDIBlY simlpe.
I submitted a ticket about buying the digital CE since the physical CE isn't available yet and EME said they would gladly refund the digital purchase.
Thank you for writing in and for your excitement over TERA!!!
We don't see a problem in refunding your money of the digital copy of the CE. Please note that we can only do this before May 1, the first day of launch.
Just email us back before May 1st and we will be happy to refund you for the Digital CE.
I hope this answers your question, and look forward to seeing you in game!
EME Customer Support - Specialist
I just put $10 down for a normal copy at Gamestop, and whenever they do get the CE available for order I will just call in and upgrade. At least I hope that will work with everything here (it should).
P.S. if I read correctly, beta doesn't start till midnight tonight?