Still getting account expired "/

My account has the error, and I bought it yesterday. Can I get this fixed? Thanks.

same getting account issues and support is solely lacking.....

Account
Type: Trial
Status: Active
Subscription
Status: Expired

TERA
game image
Account
Type: Collector's Edition
Status: Active
Subscription
Status: Expired (where is the 30 days game time I paid for)

My account has the error

Every 2mins I'm getting disconnected because "my game time is expired" but I should have free 30days. Can we get this fixed? My boyfriend is having the same issue.

if this isnt fixed by tommorow im going to be very pissed off. And if not they better give us some more free game time for the 3 days I haven't been able to play. And fix their so called 24/7 live chat service. I get to 0 in the queue after 5 hours and then it says there's no agent.. wtf eme. You're announcing you have 24/7 support not true, and announcing twice that you have fixed the problem both are not true while clearly everyone that has been affected by this problem is still getting the error

help here.....

Account
Type: Standard
Status: Active
Subscription
Status: Expired

i just bought this game today and my Account Overview says i have 0 days remaining on my subscription. where is my 30 days?

Account
Type: Standard
Status: Active
Subscription
Status: Active
Expires: May 06, 2012 (0 days)

this is pretty bad, my game is still installing and I already have a big problem. i think Enmasse should let everyone with an activation code play for free until this issue is resolved.