If you wound up on a different TERA server than your friends, En Masse Entertainment has you covered. Our account management system will offer server transfers starting April 30—a day before TERA officially launches. True action combat is better with friends, after all.

Server transfers will be free and immediate (no waiting period) throughout the initial rush of new players to TERA. Once the server populations stabilize, we’ll place limits on the number of transfers, the level of your character, and how much gold you can take with you to your new server. We’ll charge for server transfers you make for convenience reasons, but transfers made to balance server populations will always be free.

A bustling but not overcrowded server is key to the TERA experience, so we won’t allow transfers to servers that are already oversaturated; we can monitor populations in real time and adjust server eligibility on the fly.

The following limitations apply to server transfers:

The following limitations apply to server transfers:

• Your account must have an open character slot on your destination server.
  
• Maximum of 100,000 gold can be moved with your character.
  
• Only items in your character's inventory can be moved. The bank does NOT move with your character.
  
• Your character must be level 5 or above.
  
• Your character must not be in a guild. If you are currently in a guild you must leave it before initiating the transfer.
  
• Your character must not have any chronoscrolls.
  
• Your character must not be a vanarch.
  
• Your character must not have any items posted on the broker.
  
• Your character must not have any unread mail or unclaimed items in your mailbox.
  
• If your character is on a PVP server, it will only be permitted to transfer to another PVP server.
  
• If your character is on either a PVE or RP-PVE server, it will only be permitted to transfer to another PVE or RP-PVE server.
  
• If your character name is already taken on the destination server, you will have to rename your character to complete the transfer.

For more information, please visit our Server Transfer FAQ page!

Whew! Thanks En Masse! Was 2300th in line for Valley of Titans, I afk'd for an hour and im 1600th in line >.>.

Please consider adding a few more PvP servers as well. All of the current PvP servers have queues to get in o.o

<3

That solves nothing.

Quote: FunkinVile on 04/28/2012, 05:27 PM - view

This in a nutshell. PvP is a big part of this game, but there are only 3 PvP servers. The only servers that have queues right now, are those same three servers. I hope this is just a temporary thing, and you'll have increased the character limit on every server by launch... But if not, please consider adding more PvP servers.

All well and good but how about you spend time on the actual issue and fix the damn queue system.

Playing quite happily until I get disconnected from the server for some random reason.
Rejoin and have to wait 2 hours to get back in.

If there is a queue when I initially join during the day fair enough.
If I get kicked or randomly dcd by the game and try to rejoin within a minute why do I get put back in queue. How will this work for higher lvl instances/PVP.

Oh wait the tank disconnected, lets wait 2hours.


I wont be continuing to pay for subscription if I cant even log back in after being kicked from the server.

I also would like to play on a PVP server, but don't have the RL time to wait in a queue. Please consider opening up another PVP server or as needed per your numbers.

All well and good and it's nice to have a free toon transfer but, I have already checked and my name has been took on any of the other servers that the guild is thinking of going too when this go's live, I have checked. So what's the point anymore of having the head start where pre orders got to choose there names, only to have to move just to play your game?

I'v just about lost all interest in this game now, should have had a few more servers.

Quote: Ratheart on 04/28/2012, 07:20 PM - view

+1

Good investiment, new servers and datacenter, new mainframes for Valley of Titans and Jagged Coast help this!!!

Quote: Minea on 04/28/2012, 05:10 PM - view

So my options are transfer from VoT with a 2500 que, to Jagged Coast with a 1500 que, or to Basilisk Crag with a 1000 que? How is that not "allowing transfers to servers that are already oversaturated"?

Why no PVP to PVE?
Why no bank transfers?
Why did you give the Headstart Pre-Order exclusive bonus to practically anybody through buddy codes, and blowing up the ques in the first place?
And are there any plans to accomodate players who get dc'd a chance to regain their spot?

Don't get me wrong, you guys have done an exemplary job thus far listening to the community and staying on top of things, and think I En Masse is fantastic. And I'm assuming you have reasoning or foresight we're unaware of regarding these decisions. But it would be nice to know that reasoning.