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Trekasaur Profile Options #71

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Lower case matters not. I used upper case for the first letter, as per all proper sentence structure. Just make sure to include the exclamation point at the end.

I know, I know, punctuation is something many are not familiar with these days and don't realize that they are, in fact, part of real sentences.
Darkrainfall Profile Options #72

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Mind fixing the eyebrow clipping into the eyepatch on male castanic please :)? This is unwearable and I am unable to even trade it to another character to see if it fits better. Why does it not fit on my race? Thanks :)
Arwydd Profile Options #73

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0
Neutral
Ariadne Lvl.60
Celestial Hills - Roleplay (PVE)
Human Warrior
So I just spoke with a GM. He was very polite and willing to help, but unfortunately he came to the realization that there is nothing that can be done for people with two TERA accounts.

EME, you need to edit your fine print to specify that the item codes can only be redeemed once on the same En Masse account. There was no way I could have possibly known this is what you meant, especially when you give us the ability to have multiple TERA accounts under the same En Masse account.

So happy day. I'm now stuck with the items redeemed on the wrong account because I (logically but apparently mistakenly) assumed that "once per account" meant exactly as it sounded.

:( Very disappointed right now.
Tealan Profile Options #74

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0
Neutral
Chow Lvl.47
Tempest Reach (PVE)
Popori Lancer


win!
Jadranka2 Profile Options #75

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Arwydd on 05/25/2012, 03:42 PM - view
So I just spoke with a GM. He was very polite and willing to help, but unfortunately he came to the realization that there is nothing that can be done for people with two TERA accounts.

EME, you need to edit your fine print to specify that the item codes can only be redeemed once on the same En Masse account. There was no way I could have possibly known this is what you meant, especially when you give us the ability to have multiple TERA accounts under the same En Masse account.

So happy day. I'm now stuck with the items redeemed on the wrong account because I (logically but apparently mistakenly) assumed that "once per account" meant exactly as it sounded.

:( Very disappointed right now.


Same issue for me. Clarification should definitely be provided before more people make the mistake of assuming 'account' refers to each purchased copy of Tera. Tragically, when I originally asked a GM whether there would be an issue having mine and my wife's account under the same email, I was told no. As such, I assumed problems like this wouldn't arise. Sucks to be me!
Vaelgard Profile Options #76

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Vaelgard with his new eye patch:

Scapes Profile Options #77

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Arwydd on 05/25/2012, 03:42 PM - view
So I just spoke with a GM. He was very polite and willing to help, but unfortunately he came to the realization that there is nothing that can be done for people with two TERA accounts.

We'll look into this, see what can be done to address it.
Valentina Profile Options #78

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Neutral
Bella.Vita Lvl.25
Mount Tyrannas (PVP)
Elin Berserker
I don't understand why it's one time redeemable, anyway? Seems really dumb, that means any other characters u make in the future don't get anything.
Beckii Profile Options #79

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Valentina on 05/25/2012, 03:54 PM - view
I don't understand why it's one time redeemable, anyway? Seems really dumb, that means any other characters u make in the future don't get anything.


Don't be dumb.

Seriously.

If every character is running around with glasses/patch/mask, that just devalues them.
Arwydd Profile Options #80

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0
Neutral
Ariadne Lvl.60
Celestial Hills - Roleplay (PVE)
Human Warrior
Scapes on 05/25/2012, 03:54 PM - view
Arwydd on 05/25/2012, 03:42 PM
So I just spoke with a GM. He was very polite and willing to help, but unfortunately he came to the realization that there is nothing that can be done for people with two TERA accounts.

We'll look into this, see what can be done to address it.

Thank you very much! I look forward to hearing more.