Here's a copy of the live chat session I had about the Payment Authorization Failed issue -
Hi, my name is GM Wolf. How may I help you?
Dari .: Hi, I'm chatting regarding a concern with setting up a subscription, specifically with Payment Authorization Failed
GM Wolf: Having trouble making payments?
Dari .: Also, I inititally purchased the game from Amazon, and upgraded to the Digital CE a week after. I had a chat with a GM a few days ago and was told that on May 1st, my account would be automatically upgraded to CE< however it's still set to Trial and set to expiree tomorrow
Dari .: The payments seem to be getting blocked in some manner; I've even called the bank itself and they can't see any payment attempts even getting through to them
GM Wolf: Okay give me a moment.
. This link will get you started on your payment.
GM Wolf: Give me a moment while I take a look at your account please.
Dari .: I'm not using Paypal to subscribe; I'm using a credit card. I don't know if that link applies to the issue that I'm coming across.
GM Wolf: okay let me take a look
GM Wolf: Your good to go its standard now .
Dari .: Hmm, should I log out and back in for it to update?
Dari .: Yeah, still got "Payment Authorization Failed" :(
GM Wolf: Okay there is a problem with E commerce vendor, and the order was held up.I will be contacting them to review your order and will l contact you within 72 hours
Dari .: Ah k.
GM Wolf: Sorry for the inconvenience is there anything else I can assist you with?
Dari .: In the meantime, will I be locked out from being able to long on when the 3rd comes (I mean, if there's a problem with the vendor, I can't really do much about it, but at the very least I won't stress when it does happen)
GM Wolf: Unfortunately you will not be able to log when the third comes, until they complete the order:(
Dari .: Mmmk. Thanks for your assisting, and it's good to at least know that the issue is known and there's something happening so I'll chillax for that time period.
GM Wolf: No problem .
Dari .: But yeah, thanks again, and I guess I can finally go sleep!
GM Wolf: Get some rest.
Dari .: Rawr
Dari .: Take care, and gl!
GM Wolf: You too.
'Dari .' disconnected ('Concluded by End-user').