Google has failed me. - Video Card Issue

Lucrexia Profile Options #1

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So I turn to you guys... Maybe one of you know the answer! I hope...

I just bought a new power supply and a Nvidia GTX 560.

I have an icky Dell Inspiron. I was able to put in the card without a problem but I cannot get it to recognize the card.

I can't install the drivers for the card because Nvidia cannot find the card. I assume this might be because the integrated graphics is maybe conflicting with it? But...

I have already tried disabling the Intel HD graphics from the Device Manager.

No, I do not see a single option pertaining to graphics, PCI, or PCIE in BIOS.

What do I do?! DD:
kobugi Profile Options #2

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I had a 560Ti put in a few months ago, but already had the driver before putting it in. You don't necessarily need to run that automatic driver to get the driver. You have a 500 series, so this should be yours:

http://www.geforce.com/drivers/results/42438

Is the fan spinning at all on the card? Do you have your monitor connected to one of the ports on the card? Is the card getting enough power from the PSU?
tomvs Profile Options #3

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If its not working at all, don't worry about drivers. You should be able to get some video out of it and shouldn't need to disable the onboard video.

Suggestions:

1. re-seat the graphics card
2 make sure it is plugged into the PSU - should have 2 connectors
3. make sure its getting power (fans spinning)
4. make sure its plugged into your monitor
5. update your motherboard bios (if possible)

If you're getting video through the graphics card, you're in good shape. If not, you may have another problem which could be:

- defective video card
- defective motherboard/PCI-E slot
- power supply may be cheap and not putting out enough power
- incompatibility between board and video card (may be resolved by a different brand video card)

The incompatibility issue is rare, but happens. In about ever 50 PCs built, I run into 1 where a video card and motherboard works fine separately in other systems, though won't work together. I have no idea what causes that..

If you can't figure it out, dell support or your video card support may be able to help.
Lucrexia Profile Options #4

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@Kobugi: I can't install the drivers because when it scans, it says it cannot find any compatible hardware. Yes, the fan is spinning and the monitor is plugged in correctly.

@Tomvs: I did the first step like three times, haha. Its totally connected correctly and getting power. Yes, my monitor is plugged in... and I'm not sure how to update my motherboard BIOS. o_o

The PSU I purchased is from Thermaltake... it wasn't the cheapest one, but not the priciest one either...
Edited by: Lucrexia about 1 year ago
tomvs Profile Options #5

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If its a 500w+ Thermaltake, that part should be fine. Are you getting any video at all when the monitor is plugged into the new video card? If not, I'm stuck and can't think of any easy solutions.

If I had it, I'd try another similar video card, or try that video card in another computer. But not many people have multiple video cards or computers laying around..
Louise Profile Options #6

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Even if the fan is spinning, I would make sure the power plug to the PCI is plugged into the mobo I had this problem myself first go & realized while the GPU was seated & plugged in on its secondary power from PSU, The PCI ports were not powered themselves.
Lucrexia Profile Options #7

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Thanks for trying to help guys!

It just sorta started randomly working today. The only thing I did was change the old VGA-to-DVI adapter I had lying around to the new one I didn't realize was in the box and its working now! I still had to disable the integrated graphics from the Device Manager but I was able to install the drivers and everything.
Edited by: Lucrexia about 1 year ago