What level can we use mounts?

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At what level can we mount up?
YunaArachnaea Profile Options #2

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You get your first mount when you reach Velika, which is at level 11.

♥ Yuna
Elin Sorceress on Arachnaea server
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what about the preorder mounts? cant use those ?
YunaArachnaea Profile Options #4

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Pre order items will be available at launch.

♥ Yuna
Elin Sorceress on Arachnaea server
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Ok , Thank you for answering.