Posts by AdamChattaway

AdamChattaway Profile Options #1
Jamrock on 04/30/2012, 08:39 PM - view
What golden dragon weapons?


http://tera.enmasse.com/news/posts/launch-gift-golden-dragon-weapon-skins
AdamChattaway Profile Options #2
I currently own EU tera and play on the EU servers and you guys think you have it bad, well f me do you know the shi we have to deal with in europe im british and im disgusted how a german company like frogster can be so fu ignorant and stupid.

They censor our game
ADD a Perminent profanity filter we cant remove
They NEVER speak on the forums to us only the germans...
NO GMS NO SUPPORT NO LIVE CHAT, 1 WEEK EMAIL REPLYS
Patches ? what fu patches ? none well pathetic...

The release offer you guys get the golden dragons weapons FU AMAZING yea ? what do we get a f pirate costume and some crappy skins we cant even see a 3d pic of.. OH NO thats NOT the worst part ... because i fu bought the game from their main physical retailer UBISTORE i DONT get them why ? ? oh because you ONLY get them if you buy from the online digital frogster store, i hope frogster HQ gets hit by a plane... they all deserve it.. so yea you americans think yourself lucky because your game and servers are far far better then the shi we EU players have to deal with.
Edited by: AdamChattaway almost 4 years ago
AdamChattaway Profile Options #3
hurfmurf on 04/06/2012, 09:43 AM - view
Well, i guess it depends on what country you are from and what you hope to find in US Tera. I live in Germany and thus enjoy a ping of 20 compared to 120 in US, which i can very clearly feel and see in-game. I've pinged EU servers directly and used speedtest.net for testing Chicago latency, so my ping/server response time in US Tera could be even higher.
On german servers everyone also speaks in German, i guess the same goes for French servers too, so it's pretty much effortless to communicate with each other. I do feel for the guys who'll have to deal with russian, spanish and all other communities who don't speak or understand each other's languages or even english very well on EU "international" servers.

Now i wonder, even if you are really convinced that for some reason you'll get better service in US and that you won't notice the difference in latency, how will you deal with the time difference when it comes to events? Currently, Nexuses open up in KTERA only at specific times. BGs might be restricted to specific time windows, too. All the big fun battles will probably happen either too early or too late for EU timezone. If you play a "wrong" class, you'll have even more "fun" trying to get into dungeons with less people(to be precise tanks and healers) to choose from.

Sounds a bit troublesome to me. I played L2 for some time on US servers and the game experience suffered greatly due these reasons.


Yes this is my only concern about the times and such, i play long hours and such and on swtor i can play till 3-4am and the servers are dead, ill test beta this weekend and see...
AdamChattaway Profile Options #4
MChrome on 04/06/2012, 09:26 AM - view
AdamChattaway on 04/06/2012, 09:06 AM
Baggiez on 04/06/2012, 08:25 AM
AdamChattaway on 04/06/2012, 06:46 AM
America are a lot better at customer service then Europe, when i was doing my travel and tourism course i found this, american companys want to keep their customers happy and will go out their way to do so, in europe they fob you off and take the pi, also may i add THANK GOD i can speak to a non asian/indian bearly speaking english customer support...


This is such a load of ignorant crap.

I'm from the UK as well and I've spoken to hundreds of customer service reps from English, American and International companies - there is no WAY you can categorically state that any one are better at customer support.

EA games are American. Are you telling me they want to keep their customers happy? - http://consumerist.com/2012/04/congratulations-ea-you-are-the-worst-company-in-america-for-2012.html

If you want to play on the NA servers rather than the EU then fine, that's your right, but don't go spreading ignorant slander towards the EU release when in reality the majority of your original claims are unfounded and/or grossly exaggerated.


Yes EA are bad but generaly America has better CS for example Enmasse has live chat and helpfull staff, 10x better then anything frogster have given me, same with lotro pre merge, wow, Swtor, nearly all games have better american customer service, websites are better. so my claims are correct, because your a fu frogster fanboi tryign to defend their honor well i dotn really care, the facts are there and if you choose to ignore them fine. my points are just for this game as 9/10 peopel if not mroe agree that frogster is pi poor...


This isn't about EU vs US. This is about Frogster vs EME.


There's plenty of bad CS in the US, and plenty of good CS in EU. Don't spout your misguided sense of patriotism in a forum about an MMO.


I'm English and wish the monarchs to rule, not american...
AdamChattaway Profile Options #5
Baggiez on 04/06/2012, 09:15 AM - view
I'm not a Frogster fanboy - I've had no dealings with them before, good nor bad. I played the EU CBT4 and it was fine. I got my key within a few hours, download was fast and I had no server issues.

The facts ARE NOT there and if to want to try and prove anything to me or to anyone else who you want to believe your ignorant slander then kindly provide sources. Also, do not assume that you represent the majority. 9/10 people? Really? From where did you pull that?

Go on the NA servers, I couldn't care less, but please stop exaggerating and stop talking BS.


Facts, read all comments and there are many links other people have linked you childish dumb fool
AdamChattaway Profile Options #6
Baggiez on 04/06/2012, 08:25 AM - view
AdamChattaway on 04/06/2012, 06:46 AM
America are a lot better at customer service then Europe, when i was doing my travel and tourism course i found this, american companys want to keep their customers happy and will go out their way to do so, in europe they fob you off and take the pi, also may i add THANK GOD i can speak to a non asian/indian bearly speaking english customer support...


This is such a load of ignorant crap.

I'm from the UK as well and I've spoken to hundreds of customer service reps from English, American and International companies - there is no WAY you can categorically state that any one are better at customer support.

EA games are American. Are you telling me they want to keep their customers happy? - http://consumerist.com/2012/04/congratulations-ea-you-are-the-worst-company-in-america-for-2012.html

If you want to play on the NA servers rather than the EU then fine, that's your right, but don't go spreading ignorant slander towards the EU release when in reality the majority of your original claims are unfounded and/or grossly exaggerated.


Yes EA are bad but generaly America has better CS for example Enmasse has live chat and helpfull staff, 10x better then anything frogster have given me, same with lotro pre merge, wow, Swtor, nearly all games have better american customer service, websites are better. so my claims are correct, because your a fu frogster fanboi tryign to defend their honor well i dotn really care, the facts are there and if you choose to ignore them fine. my points are just for this game as 9/10 peopel if not mroe agree that frogster is pi poor...
AdamChattaway Profile Options #7
Baggiez on 04/06/2012, 06:22 AM - view
It's quite ridiculous how many Europeans are hopping on the US bandwagon without having any first hand experience themselves. While there are _some_ genuine complaints over forum feedback response time, Frogster is in a very similar position to EME regarding the launch of their first big title.

Threads like this unnecessarily put the cat amongst the pigeons.


America are a lot better at customer service then Europe, when i was doing my travel and tourism course i found this, american companys want to keep their customers happy and will go out their way to do so, in europe they fob you off and take the pi, also may i add THANK GOD i can speak to a non asian/indian bearly speaking english customer support...
Edited by: AdamChattaway almost 4 years ago
AdamChattaway Profile Options #8
rocdog on 04/06/2012, 05:31 AM - view
Frogster has to wait for information, and then get it translated, or else the non-English speakers will complain. I'm just going by what I heard here about Frogster communicating better than EME.

As far as the website goes, their forums are better than ours, and EME doesn't have subscription management working yet.

#5 Frosger are a cheap asian f2p hosting company that has no experiance and will to run a AAA MMO like tera, nor does it deserve to due to the above reasons.


Frogster is German and this is EME's first rodeo, too.


Due to the Epic British Empire most of the world and europe can speak english, so fine fair enough they have to translate to the french and germans but why not do english first ? why must 90% of the english speaking world wait for french and germans translations ? why not put english up straight away so all can view and then add others at a later date ? No excuse its just a fob off excuse to give to us...
AdamChattaway Profile Options #9
The US site has beta infomation like 1 week early from what i have seen also opinion based on their previous games ofcourse how is that sad ? you judge a publisher based on its previous actions... hence why EA got worst american company of 2012 for their super crap CS and DLC exploitation...

The website is a major part and dotn you forget it, when peopel come to see what tera is like and view a crap cheap website they judge the game as such, if you have a tripple A quality website people will be more intrested in the game and feel its worth a look.

when your account is hacked and your waiting 7 days to get your account back then you will wish for fast customer support lol

AdamChattaway Profile Options #10
Alkesh on 04/05/2012, 09:21 PM - view
AdamChattaway on 04/05/2012, 08:18 PM
Hello after how badly the cheap F2P EU company Frogster have treated the EU with lack of support, content, patches and quality
Wtf are you talking about? Nothing wrong with the EU servers and the ping you get from US servers is not worth it.


What is Wrong with frogster ? well lets see ok...

#1 Their Website is crap, boring and has 1/20th the content of the US tera website, they hardly ever update it and you dont even get info on a beta till 2 days ahead of the beta.

2# they HARDLY ever respond on the forums to people and do not have a social status with its playerbase and relationship to us like the US do

3# They are 3 weeks behind on patches and last beta the they did not even have see other players LV on at all

4# it takes them 5-7 days to respond to a suypport ticket i made, US have LIVE CHAT which may i add is bloody amazing and helpfull, and the 2 time sive send emaisl to enmasse i got a respond withing 1-3 hours max, not 5-7 days

#5 Frosger are a cheap asian f2p hosting company that has no experiance and will to run a AAA MMO like tera, nor does it deserve to due to the above reasons.

#6 They dont even have Roleplaying servers and will NOT add them.

#7 NAMES can only be 1 word on EU sevrers so Adamchattaway rarther then the american . at least so Adam.Chattaway to give MUCH MORE variety in names and less This name has been taken.

theres more but i cba to go on... thats why.