The problem is that the majority of people who are helpful and don't like the trolling that goes on in general chat have changed to or modified chat window tabs to get them out of general chat channels.
So you need to do as DarkStalka said and ignore chat and use google, or else reconsider joining a guild. Go to the Server Forums and look over the guilds postings on the server you play on. I belong to Kith and Kin on Serpentis Isle and the only requirements our guild has is that you don't create drama in the guild and that you treat all other guild members as friends and relatives. Most of the guilds that post will have websites (K&K is at http://kithandkin.enjin.com/) and you should check them out to see if they are for you.
And you can leave a guild anytime you want if it doesn't work out for you.
So you need to do as DarkStalka said and ignore chat and use google, or else reconsider joining a guild. Go to the Server Forums and look over the guilds postings on the server you play on. I belong to Kith and Kin on Serpentis Isle and the only requirements our guild has is that you don't create drama in the guild and that you treat all other guild members as friends and relatives. Most of the guilds that post will have websites (K&K is at http://kithandkin.enjin.com/) and you should check them out to see if they are for you.
And you can leave a guild anytime you want if it doesn't work out for you.