As the title slightly details, please remove this irritating and infuriating system that forces us to set up a subscription to acquire the 30-days of game time that comes with the purchase of the game. What is the point of having to set up a subscription to get the 30-days of game time if you don't even charge the monthly sub fee till the 30-days are up? It feels like you are trying to force us into playing your game by making us set up a repeating subscription before we even fully experience the game. It causes your buyers nothing but hassle as those who do not have a credit card or paypal must now waste their time acquiring one, which ,while not require much effort, can take days to weeks, simply to play a game that already costs them $50-$60 out of their pocket. And even then, from what I read on the forums, those who do set up a repeat subscription are frequently being plagued with problems such as being billed early or not getting the 30-days of game time.
A basic sign of a good game and product is good customer support and an easily, fluid experience to enjoying that product. You are not providing that and you are simply causing problems for your consumer. I myself am tempted to return this game and spend my money on Diablo 3 or Guild Wars 2 because because of how cheated and annoyed I feel with this system. Remove this idiotic method to acquire the 30-days of game time that comes with the box, it will allow for quicker, easier access to the game and solve a host of problems you are clearly having with this. Because after all, don't you want us actually playing your game and not dealing with billing issues that you have caused for no reason?
I am posting this in general discussion so I may get solid feedback from a large sum of players.
A basic sign of a good game and product is good customer support and an easily, fluid experience to enjoying that product. You are not providing that and you are simply causing problems for your consumer. I myself am tempted to return this game and spend my money on Diablo 3 or Guild Wars 2 because because of how cheated and annoyed I feel with this system. Remove this idiotic method to acquire the 30-days of game time that comes with the box, it will allow for quicker, easier access to the game and solve a host of problems you are clearly having with this. Because after all, don't you want us actually playing your game and not dealing with billing issues that you have caused for no reason?
I am posting this in general discussion so I may get solid feedback from a large sum of players.