Minea's Post History

Eme-title Community Manager
Hello,

Sorry to hear that you're having issues. While I am unable to help with billing issues, our Support Team will be respond to your ticket as soon as they can. We are a bit slower than we want to be in terms of turnaround time due to the large volume of tickets we've been receiving though, but if you do not hear back from them within several days from today, please let us know. Thank you.
Hello,

BAMs that are 1 or 2 levels lower than the character level now counts, in addition to the BAMs that are the character's level or higher. We believe this will boost our BAM killer numbers and keep the big meanies away.

We already have multiple threads on the BAM event feedback on the first page, let's try to consolidate the threads for everyone's easy tracking. Thank you.
Hi!

Let's see if I can give a good example on how the party bonus works:

If you defeat a BAM alone, it counts as one.

If you defeat a BAM in a party or raid, it has a bonus and counts as two - the number of players in the party/raid will impact the efficiency of the hunt, not the bonus.
example) one BAM defeat by a party or raid of 2/3/4/5/6/... players counts as two.
It's 30 days.

If you go to your Account Settings page, you should be able to see the date it renews on. :)
Edited by: Minea 4 days ago - Reason: added second sentence
If you are still experiencing issues after trying out the suggestions listed, please contact our Support Team for personalized technical help. I'm afraid I don't have the knowledge to personally offer technical help. :(
Change in qualifying BAMs

Q: What BAMs count? Can I hunt in instances?
A: Qualifying BAMs: all BAMs your level or higher will count. In addition, BAMs that are 1 or 2 levels lower than your character's level count as well. Example: a level 60 character must kill level 58 or higher BAMs.
Folks, please remember to report if you see a suspicious character in-game.
All of our servers are up at the moment. o_O



Power Hour is powering on in September!

Fight in Champions’ Skyring and Fraywind Canyon from 5–10 p.m. on Monday, Wednesday, Friday, and Sunday nights during September, and earn double credits.

Monday, September 1–Sunday, September 7: Fraywind Canyon
Monday, September 8–Sunday, September 14: Champions’ Skyring
Monday, September 15–Sunday, September 21: Fraywind Canyon
Monday, September 22–Sunday, September 28: Champions’ Skyring
Monday, September 29: Fraywind Canyon



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Show your school pride by picking up a uniform from one of these schools:

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• Arcadian Academy Locker
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While these uniforms are for human females, high elf females, castanic females, and elins, everyone can pick up new spectacles, backpacks, and caps!