Fatwa on 02/11/2013, 05:47 PM - viewActually, it is their job to do all of those things.
If they want to be a successful business, they will inform people of such changes and inform them prior to purchasing the restrictions in place.
It wasn't Tonka's job to post the response they did which clarified for a majority of the reading community what the situation was with the Atlas item.
It's not about it being a job. It's about making things efficient enough so EME doesn't have to spend time changing your diaper, instead of doing other things for the community.
If they want to be a successful business, they will inform people of such changes and inform them prior to purchasing the restrictions in place.