"WoW has spoiled us"
all these so called bugs and broken game engine cannot be attributed to the game being bad or the company being incompetent. En masse is a fledgling company and is trying to satisfy customers whom have been saturated by different mmo's that have been around for more than 5 years. things like this will always happen and its unavoidable. whose to really say this player wasn't really "botting"? just because he/she said it was her friend, doesn't mean its not going to put under deliberation.
It is very unfortunate that this is happening to you though, i hope they put it under consideration and just restore your account when they find that you were telling the truth. in the end they are just trying to implement protection for peoples accounts and it will never be a perfect system, hope to see you back on soon.
all these so called bugs and broken game engine cannot be attributed to the game being bad or the company being incompetent. En masse is a fledgling company and is trying to satisfy customers whom have been saturated by different mmo's that have been around for more than 5 years. things like this will always happen and its unavoidable. whose to really say this player wasn't really "botting"? just because he/she said it was her friend, doesn't mean its not going to put under deliberation.
It is very unfortunate that this is happening to you though, i hope they put it under consideration and just restore your account when they find that you were telling the truth. in the end they are just trying to implement protection for peoples accounts and it will never be a perfect system, hope to see you back on soon.